when will my site show secure?

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  • Updated 7 months ago
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I just built my new site using website builder, and transferred my domain (chiemseecastle.com).  I am wondering when my site (both desktop and mobile) will show up as "secure" in the address bar as opposed to the "not secure" warning; OR is there something further I need to do to accomplish this?  Thank you!  By the way, Website Builder is WONDERFUL!
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Brian2557

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Posted 7 months ago

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Elyzabeth , Official Rep

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Hi Brian,

I'm so glad you like Website Builder!

The SSL does take some time to propagate. I have made sure your DNS is correct and the site should show secure within 24 hours.
(Edited)
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starranger749386

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I have the same issue. When will my site show secure? Is there something I need to do?
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Elyzabeth , Official Rep

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It will take 24-48 hours to show secure.
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Brian2557

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Thanks so much, they are both now secure! I do have one follow up question however... I have a page that is password protected, and that setting does work on the desktop site. However, when clicking on the page link on the mobile site, it does NOT prompt for a password, and instead loads the page. Any advice on this? Thanks again.
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Elyzabeth , Official Rep

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Hmm, what page are you experiencing this with? I just tested with the "For Our Parents Home" page and it did prompt me to enter a password on my phone. Same with the "Tour Feedback" page.

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Brian2557

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Yes, those are the pages which are loading directly, without prompting for a password. I am wondering... it is possible I tested these earlier, was prompted for the password, and entered it; thus getting to the page... is it possible that my device (phone) saved the password automatically without prompting me to “save password” for this site?
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Elyzabeth , Official Rep

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Yes that is absolutely what would happen if you have previously accessed this page. It is caching with that password. If you clear your cache it should stop, but it gives a better customer experience if someone only has to enter a password once.
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Brian2557

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It looks like the same thing happens on the desktop site! I guess that’s not necessarily bad for a private computer, but what about a public one, etc.?
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Elyzabeth , Official Rep

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On a public computer, people should have to log in and log out of their own session, so this should not be an issue.
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Brian2557

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Awesome. That all makes sense! Thank you so much for your help, it’s not common these days to get such prompt service to answer questions. It’s been a great experience!
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Elyzabeth , Official Rep

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I'm so glad! Let me know if you have any other questions!

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