When will homestead email accounts be cut over to the new system?

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Last we I recall seeing an email saying Homestead account were going to be transitioned to a new email platform on February 1st.  Has that changed?
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david2953

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Posted 3 years ago

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Drew N, Alum

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No, it has not changed. The process has begun, but testing showed that an immediate flip of all accounts would have negatively impacted server performance, so we are now running batches instead.
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david2953

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Drew can you refresh my memory....which email system are you converting to?
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Carver2017

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Can you tell me why our email routed to Roundcube for awhile yesterday and now it is back to open exchange?  I didn't login any differently either time.
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Todd H, Social Media Specialist

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We had to halt the process temporarily. Development encountered some issues that need to be worked out. As soon as they correct these, we should see the process begin again. I apologize for the confusion and inconvenience.
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Carver2017

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Thank you for your quick answer.  The issue I have is that I had to send an email out (maybe 2) while it was Roundcube but it does not show up on the Homestead view so how do I know it (or they) went out?
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Drew N, Alum

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Leonard1377, can you provide the subject of the emails and the approximate date and time. I can look for you.
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Carver2017

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Thank you,I have since heard from the person involved so no need to look for it.
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Valerie Adame

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Two days ago on a different thread Drew N stated that all changeover had been halted at this time. That was my understanding.
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Drew N, Alum

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I have been told that the issue of the conversion has been resolved and they are running some today. They plan on completing it next week. I have no way to request a hold on any accounts. The developers and mail administrators will start up again once they have confirmed the new procedure.

They will not be running over the weekend

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