when checking email, homestead won't respond due to long running script, and it never opens, how do I stop this?

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I can't check my emails due to long running script, help
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Tracy1967

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Posted 1 year ago

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Drew N, Community Manager

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Can you try a different browser? Also what is the URL of your log in?
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Tracy1967

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What's a url? I think it's www.homestead.com
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Drew N, Community Manager

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It is the information in the address bar. Do you go to www.homestead.com and click the Webmail button?
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Tracy1967

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Yes, to both questions
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Drew N, Community Manager

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Is the problem happening on 1 or all of the mailboxes? Which one?
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Tracy1967

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all
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Drew N, Community Manager

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Can you try this link to log in and see if it helps it? I was able to log into one with no trouble.
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Tracy1967

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I was trying to open Tracy@glammagg.com
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Tracy1967

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I was trying to open Tracy@glammagg.com
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Tracy1967

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all, but I was on Tracy@glammagg.com
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Tracy1967

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Tracy1967

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Tracy1967

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ok, give me a minute, I'll let you know what happened
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Tracy1967

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Same results
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Drew N, Community Manager

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Can you try a browser other than Internet Explorer? Chrome or Firefox are best.

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