WHAT IS UP WITH THIS SOFTWARE: SITE BUILDER PLUS IS A DISASTER

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I'M BUILDING A NEW SITE AND HAVE SPENT MANY AGONIZING HOURS AND ALL OF A SUDDEN THE "INDEX" LISTING IS GONE AND ONE OF MY PAGES HAS SOME ERROR MESSAGE ABOUT A MISSING URL. I"M ABOUT DONE WITH THESE GUYS
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KAMoldow8239

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Posted 7 years ago

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Jennifer5070

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I agree. I've been a Homestead customer WAY before Intuit acquired them. I have to admit, I am not a fan of Intuit. When they first acquired Homestead, I considered moving immediately. Then, I thought I should be more open minded than that and see if they could offer some improvements. Now, I'm very disappointed. I will be considering other options/providers, VERY soon if this new software is the best they can offer. Pitiful for a company like Intuit!
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Chris Folmer, Alum

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Hi Jennifer,

Sorry for the frustrations. I did see you switched to the Sitebuilder Plus only version. Was that because you were having a hard time installing the desktop version. Please let me know and I'd be more than happy to figure out how to get the desktop version running again on your computer.

Thanks!

Chris
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Jennifer5070

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Hi Chris! Thank you SO much for the reply!!!!!

Actually, I was switched without my knowledge. I called to ask why I wasn't able to access anything but Site Builder Lite online (not the regular Site Builder from online) and had used the desktop version for a while trying to give Homestead a chance to work through a potential glitch. Now, I'm STUCK. I'm having to learn the new software (which I admit is tough since I'm a creature of habit) and now have to finish a site by Saturday!
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Chris Folmer, Alum

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Hi Jennifer,

Thanks for replying. I've updating your account to now be able to use either the desktop version or the online version. The next time you login, click Website Manager in the left navigation and click the down arrow next to the Edit Site button. You will then see the option to use either.

I'm a creature of habit as well and also enjoy the desktop version :)

Thanks!

Chris
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Sue3082

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I was also switched onto the online version. The info given on the login page was wrong. I have IE 8 not 7 and it should still be able to be used. I asked about it and the next thing I knew I was stuck with the online version. It is slow on my computer, I cannot see how to scroll down let alone add text to what I have already. I don't like being part of their trial and error experiments.
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Sue3082

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I would appreciate that too, Chris Folmer. Right now, as of today, I can only get into the online version. Under edit, there is nothing,. Click on Edit and the online version starts, There is no alternative. Help!
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Sue3082

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Emery - and Angela - it's never right for someone to refer to their clients as trolls.

For Angela to see that as acceptable quite likely marks her as a member of a particular generation. I think it's dreadful comment to make, but then people would use words like n-----, which we for the most part consider unacceptable now.

This SB+ has been a frustrating experience. and it isn't simply a matter of getting use to it. Sorry, I don't who said that but it isn't like that. SB+ is not working. there are glitches in the program, making editing difficult or sometimes impossible.

I have explained some problems I am having in a different section, under Confirm Navigation, and under Editing. I hope they fix them soon.

People rant, but so what. The ones who are the Homestead employees should also try to be a little more understanding. I guess we should all try. But it is so annoying to be going through this.
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Dustybear5671

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well, SO MUCH FOR THE LAUGHTER. NOW THIS. GEEZ -------Original Message-------

aNGELA
i NEED TO SEND YOU SOMETHING.i NEED YOUR HELP,AND i REALLY DON'T WANT TO DO THIS IN OPEN FORUM. THANKS. dB
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Angela W

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Hi Dustybear,

How can I help? Can I send you an email to the email that starts with riverfro...? Would that help? I see you have a few accounts with us. Is there a better email? Feel free to type just a few letters - I should be able to find the right email to send you a private message.
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Dustybear5671

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ok, I just replied to you with my email addie Thanks
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Dustybear5671

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Ok,I have just finishedl an email to you if I know where to send it.
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Angela W

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Hi Dustybear - I've sent you a private email to a gmail address. You can reply to that email directly or you can also email info@homesteadsocial.com.