What happens to all of my mailing list contacts?

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While we are discontinuing mailing lists, we recognize you may need a record of your lists, so we will be exporting your mailing lists. We’ll be sending them to Homestead account holder email address via a spreadsheet.

Mike F., Alum

184,718 Points

Posted 6 years ago

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6 years ago

Bonnie7037

82 Points

When will we get this spreadsheet? We have not received it yet. Also, is it possible to set up a distribution list that would send the e-mail list out as BCC; so all the email list aren't showing up? We are going to use this option in place of the mailing list. We use Homestead for a co-op of about 200 email addresses. Thank you

2013-12-15T13:07:14+00:00

Drew N, Alum

262,826 Points

You should receive it when the box is migrated. You should receive an email about a week prior to the migration.

The email program will support your list, it will be something that you need to set up in the mail program and not in the email manager.

Drew

2014-01-23T15:41:06+00:00

Marlene6634

60 Points

WOW, does that mean it's going to be a while before we get our email lists? Please give a time frame.

2014-01-25T13:36:49+00:00

Drew N, Alum

262,826 Points

It looks like you were already converted. Your lists should have been emailed to you. I see you have a Homestead hosted email on your account. This is probably why you may not have received it. We can try to migrate again, but it will erase any calendar or contact additions you have made in the new system. Were the lists built in the Zimbra client? or in the email manager within the Homestead account? If they were built in the email manager, what was the name of the list. I can arrange to pull it on Monday.

Drew

6 years ago

Peter0526

120 Points

Another example of the Homestead product being weakened which seems to be par for the course since Intuit took over. Part of the reason we signed up to Homestead was the mailing list option. Now that another great feature is being dropped, like so many others when Sitebuilder Plus was launched I'm sure we won't see a drop in the subscription pricing. Great business model, charge more & offer less. Thanks Homestead.

2013-12-15T13:08:16+00:00

Drew N, Alum

262,826 Points

You will be able to recreate the list in the web client or if you use Outlook, it will still be there.

You aren't losing functionality, it is just being moved.

Drew

2013-12-15T14:41:55+00:00

Peter0526

120 Points

So you are saying we will still be able to send an email to several hunfred people in the web client? I'd like to see how that works as I'm sure my internet provider will not allow it via Outlook.

2013-12-15T14:47:33+00:00

Drew N, Alum

262,826 Points

If you are sending to several hundred people at a time then you should consider an email marketing program. Using our service, we don't recommend sending more than 50 emails per half hour.

Sending hundreds at a time can damage your domain's reputation. As we, and other companies are switching to reputation based spam filters, you want to protect your domain's reputation by following spam laws. Only send email to people that have asked to receive it. Keep your email lists up to date, and offer an unsubscribe option.

Email marketing companies are better suited to mass mailings than a standard email service.

Drew

2013-12-15T14:52:31+00:00

Peter0526

120 Points

As I thought, despite what you say, we are losing functionality. So will my subscription be discounted too?

2013-12-15T15:02:47+00:00

Drew N, Alum

262,826 Points

Spam is a worldwide problem that most people do not recognize the severity of. There are approximately 150 billion emails sent, daily. 80% is considered spam. There is a huge cost associated with that. Many of our problems in the past have been due to deficiencies in the old spam filter, allowing people to break the law.

We are trying to close those holes to protect our servers and our customers. If you want to send a large mailing you may do so, but the reputation based spam filter records the actions of your recipients. If people mark you as spam this will damage your domain's reputation and possibly result in a block.

If your list is well maintained and you are not marked as spam by a significant percentage of recipients, you should not have an issue. There should be no loss in actual functionality, just an attempt to make sure that our customers adhere to anti-spam laws. This is a good thing for everyone, except those who try to beat the law.

Drew

2013-12-15T15:07:57+00:00

Peter0526

120 Points

We shall see.

2013-12-17T05:06:00+00:00

John3745

80 Points

Like the others listed above, I have not received the spreadsheet for my contacts. This is a critical time for our company because of a major performance we are having this weekend. How can we expedite this process, so we are not severely handicapped in our productivity and audience building? This was not an "upgrade" to the system from my point of view.

2013-12-17T18:27:33+00:00

Mike F., Alum

184,718 Points

You won't get a spreadsheet for your contacts unless you had a mailing list created. The mailing list is not the same as having "groups" in the zimpbra email system. If you had a mailing list it would have been created on the Homestead site without actually logging into the Zimbra account.

2014-01-09T21:25:01+00:00

stephen2788

304 Points

where on the Homestead site would we have put these lists. Zimbra is where we mailed emails to people and Zimbra is where we had email lists. Now they are gone?

2014-01-10T04:40:23+00:00

Mike F., Alum

184,718 Points

On the email screen, where it lists your existing email addresses, there use to be a section that stored your email lists (if you saved them there). If you did, those lists would have been emailed to you. The lists would have their own email address as their name. If you had groups or lists created in Zimbra, those were not emailed to you.

6 years ago

Janine9570

60 Points

There used to be a sort of 'auto-fill' feature for frequently used email addresses that WEREN'T contacts - has that been disabled? I guess I had a false sense of security and was lazy about adding actual contacts, but now I realize the majority of emails I used regularly were just these auto fills.

6 years ago

Mike F., Alum

184,718 Points

Janine9570, If it helps for the future, the new system has a feature to auto-collect the addresses. You can turn it on from the preferences page.

Click the gear wheel at the top, then under E-mail on the left click Preferences.

6 years ago

John7132

100 Points

I received the e-mail stating my Homestead e-mail has been upgraded to a new provider. Since I created a mailing list on the Homestead website, I expected to receive a spreadsheet of those e-mail addresses. However, I have not received that spreadsheet. When will I get that spreadsheet?

2013-12-31T21:16:37+00:00

Mike F., Alum

184,718 Points

Was your list actually on the Homestead site, or did you create a list inside the Zimbra email program?

2013-12-31T21:40:28+00:00

John7132

100 Points

The list was on the Homestead site, NOT Zimbra.

2013-12-31T22:18:29+00:00

Mike F., Alum

184,718 Points

We are looking into this. We'll email it to you as soon as we locate the list.

2013-12-31T22:23:20+00:00

Mike F., Alum

184,718 Points

It will speed the process if you know the name of the mailing list. Can you tell me what it was?

2014-01-01T00:15:22+00:00

John7132

100 Points

I think it was: wghoa@waterford-green-homeowners.com

2014-01-02T14:46:34+00:00

Mike F., Alum

184,718 Points

There were two lists located and both were mailed to you on Dec. 31

Did you not receive the email?

Mike

2014-01-02T15:43:47+00:00

John7132

100 Points

No, I did not receive either list. Were they sent to communications@waterford-green-homeow...?

2014-01-02T22:31:08+00:00

John7132

100 Points

You sent the lists to a different e-mail address, and I have located them. Thanks.

2014-01-02T22:44:32+00:00

Mike F., Alum

184,718 Points

You're welcome!

2014-01-13T21:36:43+00:00

Ilona3921

100 Points

I have not received my list of email addresses. Can you tell me where I can find them?

2014-01-14T05:30:49+00:00

Mike F., Alum

184,718 Points

Ilona3921,

If you know the name/email address for the list I can have it emailed to you.

2014-01-15T20:33:14+00:00

Alison4221

70 Points

I have not received an email with my mailing lists either....how can I get them?

2014-01-16T00:53:24+00:00

Mike F., Alum

184,718 Points

HI Alison4221, Do you know the email address for your list, or at least the domain name? We'll try to locate the list and send it to you.

2014-01-16T20:33:44+00:00

Ilona3921

100 Points

I'm still waiting for mine...or at least a response.
Ilona Jaffe

2014-01-17T02:26:22+00:00

Mike F., Alum

184,718 Points

Hello Ilona3921, do you know the list name/email address? If so it's easier/faster to locate. Was it under this domain? apexrealty-investments.com

2014-01-20T21:37:23+00:00

Tracy2865

140 Points

I too am looking for my spreadsheet. The dropping of the mailing list has caused my business no end of problems.

2014-01-20T22:40:36+00:00

Mike F., Alum

184,718 Points

Tracy2865, What was the name/email address of the mailing list? Or at least the domain name, and if there was one on the system we'll locate it and resend it to you.

Mike

2014-03-09T18:54:29+00:00

Bob1777

1,066 Points

I just realized what all the fuss is about. So those dozen or so email lists that I've been using for about 10 years are no longer available? Big problem for me and many hours of work to try to duplicate the feature. It would have been nice if we'd gotten advance warning about this change.

2014-03-09T19:03:40+00:00

Drew N, Alum

262,826 Points

Did you create the lists in the email manager? We should be able to retrieve them. There have been emails sent concerning the migration. I am sorry if you didn't see them.

Drew

2014-03-10T15:00:09+00:00

Bob1777

1,066 Points

I received the excel file with all my lists, but didn't realize at the time that they were no longer available in the email program. So, now I have them but am not sure how to re-implement them (without spending more money). Thanks for your reply.

2014-03-10T16:29:45+00:00

Drew N, Alum

262,826 Points

There is an option in the webmail to create a distribution list. Go to contacts and you will see it. You will need to build the list from the spreadsheet. We were just discontinuing lists from within the email manager.

Drew

2014-03-10T17:08:48+00:00

Bob1777

1,066 Points

I'm using a distribution list in the new email for a group of 6 people. Isn't there a max on the size of a list? In Yahoo, it's something around 100. I've got a couple of mailing lists with up to 600 names - would the email distribution list allow that?

2014-03-10T17:11:24+00:00

Drew N, Alum

262,826 Points

I am going to send you an email with some information concerning lists,

Drew

6 years ago

Dawn6629

72 Points

I've not received my mailing list spreadsheet. When can I get that? I need it asap. Thank you!
Dawn Gray
Wildwood Christmas Tree Farm
Dawngray@wildwoodchristmastreefarm.com

2014-01-05T13:36:22+00:00

Drew N, Alum

262,826 Points

Did you create the list in the email manager? or inside of Zimbra?

Drew

6 years ago

Dawn6629

72 Points

I did it in the email manager--set up a list. I did find it attached to an email about the upgrade. Missed that! Thank you! The email said they would send it...but didn't say it was attached.
Dawn

2014-01-05T16:05:33+00:00

Drew N, Alum

262,826 Points

Great. I am glad you received it.

2014-01-20T22:16:33+00:00

Tracy2865

140 Points

can you let me know if mine has been sent please?

2014-01-20T22:55:04+00:00

Mike F., Alum

184,718 Points

What was the name of the list? or the domain name associated with it?

Mike

6 years ago

Dennis5099

112 Points

I received notice that my e-mail accounts have been upgraded, but I have not received the spreadsheet for our mailing lists. Based on answers above, I should have received it by now. How do I get a copy?

Dennis

2014-01-11T20:11:12+00:00

Drew N, Alum

262,826 Points

Were the lists built in the email manager? or within Zimbra? If the manager, what were the addresses of the lists?

Drew

2014-01-11T21:39:44+00:00

Dennis5099

112 Points

They were built in the e-mail manager. All belonged to rockvillenazarene.com

2014-01-11T22:03:50+00:00

Drew N, Alum

262,826 Points

Ok. I won't be able to look at this until Monday, but I will look then.

Drew

2014-01-14T17:31:17+00:00

Dennis5099

112 Points

I still have not received my distribution lists and need them for a mailing this week. I am particularly interested in two of them: churchbody@rockvillenazarene.com and prayer@rockvillenazarene.com.

Thank you,
Dennis

2014-01-15T04:05:06+00:00

Mike F., Alum

184,718 Points

I'll try to have these pulled and emailed to you as soon as possible.

6 years ago

Pierre0338

404 Points

Every article on my website has a place where a visitor can submit their name to be added to my email list. What will happen now? Is this feature eliminated? And if so, what are you providing to replace it. This is a major issue for me!!

2014-01-16T15:34:52+00:00

Mike F., Alum

184,718 Points

Yes. That feature will no longer be active. You'll want to remove those buttons from the page. I you wish, you can use the custom form tools to create the same functionality. This links shows how to use custom forms if you are not familiar: https://community.homestead.com/homes...

Mike

6 years ago

Charles7976

90 Points

I received notice that my e-mail accounts have been upgraded, but I have not received the spreadsheets for the mailing lists. There should be two groups: 1) prayer.request@bushcreekchurch.org, and 2) church.news@bushcreekchurch.org. When can I expect to receive these spreadsheets?

2014-01-16T15:47:28+00:00

Mike F., Alum

184,718 Points

HI Charles 7976, I just sent you an email with your lists attached.

2014-01-17T21:57:25+00:00

Charles7976

90 Points

Mike -- Would you please resend the spreadsheets to office@bushcreekchurch.org. For some reason I did not receive them. Thanks!

2014-01-18T14:39:41+00:00

Drew N, Alum

262,826 Points

Do you remember the names of the list(s)? It makes it a little easier to recover.

Thanks

Drew

2014-01-20T22:41:43+00:00

Charles7976

90 Points

The names of the lists are 'church.news' and 'prayer.request'

2014-01-20T23:02:20+00:00

Mike F., Alum

184,718 Points

I sent those lists to you on the 16th. They went to the comcast.net address on your account.

6 years ago

Ilona3921

100 Points

Why have I not had a response to my query several days ago? Homestead thinks this is an upgrade in service when the people you communicate with is deleted? Obviously these people do NOT USE this service themselves.

2014-01-16T20:52:01+00:00

Ilona3921

100 Points

I was asked the name on account. Apex Realty. I would prefer communicating with you in private and not on a multi-user forum.

2014-01-16T20:54:36+00:00

Ilona3921

100 Points

Email is sjaffe@apexrealty-investments.com. When can I expect to receive a response? Thank you.

2014-01-17T02:46:25+00:00

Mike F., Alum

184,718 Points

Sorry for the frustration. I did respond to your post from a few days ago and did not hear back. In either case, the address you supplied above is not the list name. Do you know the list name? If so it will be faster to locate and email back to you. For now I'll have them start searching by domain name. If you know the list name please post it here.

Thanks
Mike

6 years ago

Stephen2001

70 Points

I have not received my mailing list, where is it? What does it look like What is the subject line.

2014-01-18T17:35:14+00:00

Drew N, Alum

262,826 Points

Were the email lists in the email manager, or Zimbra?

Drew

6 years ago

ELizabeth2506

142 Points

I have not received my mailing lists and I need them now! Please help.

Elizabeth

2014-01-25T22:54:43+00:00

Drew N, Alum

262,826 Points

Where did you create the mailing lists? In Zimbra or in the Homestead email manager?

Drew

2014-01-26T23:08:57+00:00

ELizabeth2506

142 Points

Homestead email manager. I need them immediately. Can you help me?

2014-01-27T19:42:01+00:00

Mike F., Alum

184,718 Points

Hello Elizabeth256, Just letting you know we are looking for any lists now. We'll email them to you as soon as we are able to locate them.

Mike

2014-01-27T21:20:07+00:00

ELizabeth2506

142 Points

I appreciate your help. I am standing by.

2014-01-27T23:56:59+00:00

ELizabeth2506

142 Points

Any luck?

2014-01-28T19:23:52+00:00

ELizabeth2506

142 Points

I am losing work as we speak without my lists. Please help. Please send the lists for elizabethlamers.com asap.

2014-01-29T17:30:19+00:00

Mike F., Alum

184,718 Points

I am following up right now. I should have them soon.

Mike

2014-01-29T17:59:45+00:00

Mike F., Alum

184,718 Points

I just email you the lists to your cox.net address.

Mike

2014-02-21T00:48:48+00:00

ELizabeth2506

142 Points

Mike, I did not receive those lists. Could you please send them to my Homestead address? I am having trouble with cox.net. I appreciate your help soooo much. I am losing work without my contact lists. Thank you for your help.

2014-02-21T14:38:50+00:00

Mike F., Alum

184,718 Points

ELizabeth2506

I just sent the list again, to the Homestead address.

Mike

6 years ago

Stephen2001

70 Points

I have yet to receive my spreadsheet, I cannot send messages to my congregation. Please email the mailing list for breadoflifeministries.org. Is is vital to the operation of our ministry.

Slyons2001@gmail.com.

2014-01-29T19:01:07+00:00

Mike F., Alum

184,718 Points

Just letting you know we are looking into this now.

2014-01-29T23:18:21+00:00

Mike F., Alum

184,718 Points

Your list has been emailed to you. Thanks!

Mike

2014-01-31T23:28:44+00:00

David9663

100 Points

Mike, I too need out lists quickly. We had a church member pass away and need to email the congregation. How can I get this list ASAP?

columbus-lutheran.org

I should be able to get it at admin@columbus-lutheran.org

2014-02-01T21:14:45+00:00

Drew N, Alum

262,826 Points

Was the list built in the Zimbra web client or in the Homestead email manager?

Drew

6 years ago

David9663

100 Points

It was built in the Homestead email manager. I believe we had 3 different list (maybe 4). I wasn't too worried about protecting them because the notification we received said they would all be sent to us in a spreadsheet. I really hope you're able to retrieve these for us.

2014-02-02T13:49:49+00:00

Drew N, Alum

262,826 Points

I should be able to get these for you tomorrow.

Drew

6 years ago

Katie 7535

322 Points

I have not received my mail lists as well for www.dunritestockandstables.com
Please email it too katie@dunritestockandstables.com as soon as possible.

2014-02-04T21:10:58+00:00

Mike F., Alum

184,718 Points

I'll check on this right now.

6 years ago

louie4837

60 Points

Please send spreadsheet of my mailing lists for www.rivercityregulators.org. Email address is info@rivercityregulators.org. the two lists were under "members@rivercityregulators.org" and "guests@rivercityregulators.org". We're having a huge problem sending messages to all our folks. Please send asap. Thanks.

2014-02-05T20:17:09+00:00

Mike F., Alum

184,718 Points

I'll follow up on the mailing lists, but, what sort of problem are you having with regard to sending messages?

6 years ago

Catherine7259

70 Points

I have not received the spreadsheet. Send me my mailing list.

performanceinfo@catherinebrady.net

Thank you in advance.

2014-02-07T19:13:46+00:00

Mike F., Alum

184,718 Points

I'll have them look for it now, and we'll email it as soon as its generated.

Mike

2014-02-25T06:08:13+00:00

Catherine7259

70 Points

Any progress?

2014-02-25T16:16:26+00:00

Mike F., Alum

184,718 Points

Hi Catherine7259, I am following up on this again.

Mike

6 years ago

Tracy2865

140 Points

still do not have my mailing lists

*@villasneardisney.net

6 years ago

Martin

6,192 Points

Need my mailing list created on the Zimbra system. skonlinenewsupdate@streetkingsokla.com

2014-02-22T13:23:51+00:00

Drew N, Alum

262,826 Points

Was in created in the Zimbra client? or the email manager?

Drew

6 years ago

Tracy2865

140 Points

Why does my comment appear unreplied to when many others with the same problems are receiving replies. I need my mailing lists. I am a very old Homestead customer and this is causing me problems.

2014-02-24T20:27:03+00:00

Mike F., Alum

184,718 Points

Tracy2865, Sorry for the delay. Your lists have been emailed to you.

Mike

2014-03-07T08:55:04+00:00

Tracy2865

140 Points

Mike, I do not have a gmail account - please check your records.

2014-03-07T20:58:17+00:00

Mike F., Alum

184,718 Points

Tracy2865, Sorry for the confusion, that message was for Betsy0436.

2014-03-09T17:08:14+00:00

Tracy2865

140 Points

I have now received email contacts for sharoncooper.net my domain name is villasneardisney.net

2014-03-09T17:15:35+00:00

Drew N, Alum

262,826 Points

Do you need a list or contacts for villasneardisney.net?

Drew

2014-03-09T17:24:26+00:00

Tracy2865

140 Points

Yes, it is what I have been asking for for several months. Thanks Tracy

p.s. sharoncooper.net is nothing to do with me !!

2014-03-09T17:30:15+00:00

Drew N, Alum

262,826 Points

Sorry for the mistake. I will have this for you tomorrow.

Drew

6 years ago

Betsy0436

112 Points

I have not received my mailing lists created on the Homestead email manager. I need them ASAP. Mike F, I hope you can help me quickly!!

2014-02-26T20:34:14+00:00

Mike F., Alum

184,718 Points

I have just sent the list to your gmail address.

Mike

2014-02-26T22:28:50+00:00

Betsy0436

112 Points

Thank you Mike!!

6 years ago

Sharon0405

284 Points

I added a "Join My Mailing List" button to my website years ago and was collecting emails. Before the email upgrade, this info was found under the "Email" topic on my Homestead account page. Now it's gone! Where do I find my list? Here's my domain/website - http://www.sharoncooper.net/contact1....

2014-03-01T13:29:05+00:00

Drew N, Alum

262,826 Points

Do you know what the mailing list name was? If not, which domain was it for?

Drew

2014-03-01T13:57:54+00:00

Sharon0405

284 Points

It was the sharoncooper.net domain

2014-03-01T15:22:07+00:00

Drew N, Alum

262,826 Points

Ok. We will look for this on Monday morning.

Drew

2014-03-06T09:25:26+00:00

Tracy2865

140 Points

Please advise the outcome. Thanks

2014-03-06T23:27:09+00:00

Mike F., Alum

184,718 Points

Tracy2865,

Your list was emailed to your gmail account on March 3rd.

Mike

2014-03-07T08:55:58+00:00

Tracy2865

140 Points

Mike, I do not have a gmail account - please check your records, my account on file with you is an aol account. Please send to that, thanks Tracy

6 years ago

Nader6360

152 Points

This reply was created from a merged topic originally titled
Need the mailing list.

Dears,
We were delighted to try out the new "homestead", nevertheless and without prior notification the MALING LIST disappeared.
Please note that we need it (the emails) as soon as possible in order to proceed with our daily business tasks.
contact: info@appledaysnursery.com

6 years ago

twiggy

2,552 Points

Hello Mike....ok I am STILL waiting for someone to call me from your office....this is really getting annoying....I am wondering if a letter from my lawyer will make things happen faster! I am STILL missing info and contacts and my contacts are still not populating properly! Enough already I am also not able to sign in on any of my smart phones or apple products...it tells me I am performing an illegal action! Really...

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