What do I need to do to transfer my pointed domain?

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I've been pointing my domain to Homestead. I've decided to transfer it instead. What do I need to do to transfer my pointed domain?
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Homestead FAQ, Employee

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Posted 6 years ago

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Homestead FAQ, Employee

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You can transfer a domain that you are pointing to Homestead. Once you transfer to Homestead, you will be able to manage your email, domain, and website within your account. We will renew your domain every year as long as your account is active.

  • If your domain ends in .com, .org, .net, .biz, .info, or .name, you can transfer it.

  • If your domain ends in any suffix other than the ones noted above (like a foreign or alternative suffix such as .ca, .co, and .uk) you can't transfer it; you'll have to keep pointing it.

Read these important notes before you start the transfer:
  • A domain name transfer takes between 5-7 days. Transfers are automated, and the transfer can't be sped up. At Homestead, we have to switch the domain from being a pointed domain to being a transferred domain. The domain and website are only considered down during the time it takes for us to switch it from a pointed domain to a transferred domain. Typically, less than 1 minute. The transfer will still take 5-7 days to complete.

  • To initiate a transfer, your email addresses will need to be deleted. Any emails associated with your domain may not be recoverable. You'll want to back up emails that you may need. Also, inform anyone who uses that email about the downtime. After the domain transfer process is complete, you'll need to recreate the email addresses in your website account.

  • If you registered your domain less than 60 days ago, ICANN regulations dictate that you must wait until 60 days have passed to proceed with the domain transfer process. You'll have to continue to point until 60 days has passed.

  • If your domain name is in a 'locked' status by your current domain provider, you must unlock it before you can transfer the domain.

  • Verify that the Administrative Contact email address for your domain name is current and accessible. If it isn't, you must update it with your current registrar before transferring the domain.

  • You can work on your website during the transfer.

Important: Did you unlock the domain, remove privacy, or make changes to the administrative contact email? If so, we recommend waiting 24 hours before starting the transfer.

To transfer your domain
  1. Click Domains on the left.

  2. Under Use a Domain You Already Own, type in your website address in the field next to www. and select the correct extension. The default is .com. Click Use This Domain.

  3. Click Host With Homestead.

  4. Confirm your domain has been with your current provider for at least 60 days. Click Yes.

  5. Read the information about how long it will take to transfer and what will happen to your email. Click Continue.

  6. Read the information about cost. Any domain upgrade (including transfers) not included in your base package will incur a one-time $5.00 setup fee plus a $2.00 monthly fee. Click Continue.

  7. Work with your current provider and select the checkbox as you complete each step:

  • Unlock your domain.

  • Remove privacy for your domain.

  • Confirm the administrative contact email for your domain. All approval and informational emails about the transfer will be sent to this email.

  • Get the authorization code. This code is sometimes referred to as an EPP code or a domain password. You will need it to approve the transfer.


Important: If you mark a step complete when it isn't, the domain transfer will be unsuccessful and you'll have to start over. This will cause your domain transfer to take longer.

  • After completing every task, click Continue.


  • Verify the contact information. Then, acknowledge and accept the terms and conditions of the Tucows Terms of Service Agreement. Select the Terms of Service checkbox. Click Save and Continue.


  • Check your email and authorize the transfer. This step must be completed within 5 days or the domain transfer will be unsuccessful. To authorize the transfer you will need the authorization code that you got from your current provider in Step 7. Click I have authorized the transfer.

  • After you have finished all required tasks, the transfer will complete within 5-7 days.

    We will send you an email when you can start managing your domain through Homestead. Remember, you can continue to build and edit your website while we complete the transfer.

    Hope that helps! 
    (Edited)
    Photo of Andrea9147

    Andrea9147

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    Help!
    My websites are both hosted by Homestead/Intuit, and I used to direct one website to another. Now that I've built and published the second site, I'm trying to to stop it from transferring to the other one. I changed: Domain Center - change site association, but it's still pointing to my other website. Am I forgetting something? Does it still take 5-7 days to transfer, even though all sites are with Homestead/Intuit?
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    Christy4041

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    I have a pointed domain that I want to transfer to Homestead but when I click the "Use this Domain" I get a red message that says: "This domain is already associated with a website account." I can't seem to get it to give me the option to Host with Homestead. Help?
    Thank you.
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    TruBeverage6947

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    I own a domain from godaddy and Homestead will not let me use it.
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    Drew N, Community Manager

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    You can use any domain. If it doesn't appear in the list then we can help you point it. What is the domain name,

    Drew
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    midwayvotech3603

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    I closed my account before transfering it back how do i fix this. it was pointed here from another host.
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    midwayvotech3603

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    well i would like to have my website point back to the original host.
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    midwayvotech3603

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    or well not be pointing in the first place
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    Mike F., Alum

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    Sorry, I don't understand what your intentions are.  It's not possible to point a website.  I see you had a domain name pointed to the website.  Can you clarify what you are wanting to do?

    Mike
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    midwayvotech3603

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    thats what i meant by that. i just want the domain back to the original host so i can edit it from there. while i like homestead i nead server side access
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    Mike F., Alum

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    midwayvotech3603,

    Since the domain was pointed to Homestead we do not control the pointing or DNS records.  You'll have to contact the current registrar. Below is the public whois record. It appears to be registered through Domain.com

    Domain Name: MIDWAYVOTECH.COM
    Registrar WHOIS Server: whois.domain.com
    Registrar URL: www.domain.com
    Updated Date: 2014-05-14 11:58:32
    Creation Date: 2013-06-15 00:40:06
    Registrar Registration Expiration Date: 2015-06-15 00:40:06
    Registrar: Domain.com, LLC
    Registrar IANA ID: 886
    Registrar Abuse Contact Email: compliance@domain-inc.net
    Registrar Abuse Contact Phone: +1.6027165396
    Reseller: MyDomain
    Reseller: support@mydomain-inc.com
    Reseller: +1.8004057875

    I hope this helps!

    Mike


    (Edited)
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    David9663

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    I'm having the same issue as a few above.  My domain registration is expiring in 90 days.  I'd like to transfer it to Homestead and have everything manged in one place.  When I follow the instructions, I get "The domain is already associated with a website account."  How do I get past this error?  The domain is "columbus-lutheran.org".

    Thanks,
    David
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    Drew N, Community Manager

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    Hi David9663,

    Do you have the authorization code?  There will be a small interuption in your web and email service.  We have to delete the domain from our system, then you need to initiate the transfer and then approve the transfer for it to occur more quickly.

    There is no way of knowing how long the old registrar will hold the domain before releasing. They have up to 5 days. Normally they will send you an email asking you to verify your intention to transfer and will release it immediately.

    If you want this to take the absolute minimum time, it is best to call a rep during the week so you can start the transfer right when we delete it.  If it isn't particularly time critical, I can delete it and post here.  You would then start the transfer.

    Thanks

    Drew
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    David9663

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    I don't have a authorization code that I know of.  Following the directions posted here from the past, I did log on to my account and make sure the domain is unlocked.  I'm guessing I need to call them now to get an authorization code, unless you can recommend something else.

    I'll be more than happy to call Homestead during the week to speed this along. However, the only number I can find to call will direct me to sales.  Is there a different number I should use?

    Thanks,
    David
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    Drew N, Community Manager

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    Hi David,

    Yes, you absolutely need to get the authorization(EPP) code from the current host prior to trying this.  When you initiate the transfer, they will send you an email asking for you to enter the code.  Make sure the administrative contact email on the domain currently is one you can check.

    The best number is 800-710-1998.  Just let them know that you need help to transfer a domain in to Homestead, and that it is already pointing here.  They will be able to help.

    Thanks

    Drew
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    David9663

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    I just requested the code and hope to get it soon.

    Thank you for your help.
    David
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    Drew N, Community Manager

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    You're welcome

    Drew