Hmail Account Security is critical for everyone that uses email. When an email account is hacked and used to send spam - it can impact every customer that uses Hmail. When our servers are blocked for sending spam - customers can't send critical emails.
Passwords must be 8-14 characters in length with at least 1 upper-case and 1 lower-case letter. No spaces or symbols other than !@#$%^&*(){}[] are allowed.
Here's how to make sure you're not part of the problem!
Increase the strength of your password.
Include at least one capital letter. Ex. homesteaD.
Include a character. Ex. homesteaD!. Only the following characters are allowed: !@#$%^&*(){}[]
Include a number. Ex. 55homesteaD!
Increase the length of your password. Include at least 8 characters in your password to increase security.
Don't use obvious words. Here's a list of the top 25 most commonly used passwords, with a little humor attached.
Don't use the same password from other personal accounts. Using the same password for every log in you have can make you vulnerable if someone was to figure out your code. Feel free to keep it similar, but change it enough so if you were to get hacked, you can limit the damage.
Update your password every 6 months Although updating your password every 6 months can be a frustrating task, it is a sure way to guarantee some level of safety for all of your accounts. One way to remember - change your passwords when you change your clocks!
Here is a password generating tool you can use for free. There are many out there, so you can search for others as well.
By utilizing the above tips, you have the greatest chance at avoiding your email from becoming vulnerable to a hack.
Thanks,
Homestead Community Team
Passwords must be 8-14 characters in length with at least 1 upper-case and 1 lower-case letter. No spaces or symbols other than !@#$%^&*(){}[] are allowed.
Here's how to make sure you're not part of the problem!
Increase the strength of your password.
Include at least one capital letter. Ex. homesteaD.
Include a character. Ex. homesteaD!. Only the following characters are allowed: !@#$%^&*(){}[]
Include a number. Ex. 55homesteaD!
Increase the length of your password. Include at least 8 characters in your password to increase security.
Don't use obvious words. Here's a list of the top 25 most commonly used passwords, with a little humor attached.
Don't use the same password from other personal accounts. Using the same password for every log in you have can make you vulnerable if someone was to figure out your code. Feel free to keep it similar, but change it enough so if you were to get hacked, you can limit the damage.
Update your password every 6 months Although updating your password every 6 months can be a frustrating task, it is a sure way to guarantee some level of safety for all of your accounts. One way to remember - change your passwords when you change your clocks!
Here is a password generating tool you can use for free. There are many out there, so you can search for others as well.
By utilizing the above tips, you have the greatest chance at avoiding your email from becoming vulnerable to a hack.
Thanks,
Homestead Community Team
Drew N, Community Manager
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262,460 Points
Posted 5 years ago
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492 Points
no matter how often I change my password I still get LGI-0006 Categories=USER_INPUT Message='Invalid credentials.' exceptionID=1768040773-11259441. just opened site and have never been able to chek email.
Drew N, Community Manager
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262,460 Points
We are working on your account. I'll post here when done.
Drew N, Community Manager
I would first suggest running a full system security scan with updated security software. Your password is being changed by the system as a result of an excess of 10,000 messages being sent in under an hour. If this isn't something that you are doing, then someone likely has your password and/or some key logging virus on your computer. Use this topic to create a new password after you run the scan.
If you are sending this much email, then you will need to go to an email marketing company, like emailbrain.com to send out this much mail.
Thanks
Drew
Andrew2399
Drew N, Community Manager
Drew
Andrew2399
Drew N, Community Manager
Drew
Andrew2399
Drew N, Community Manager
What security software are you running? I show that the email service@petassistpetsitting.com had the password changed at 4:11am for sending in excess of 10,000 messages in under an hour.
I can only think that the software you ran is missing something that is installed on your computer.
Drew
Andrew2399
Drew N, Community Manager
I just want to confirm that you are using never before used passwords and you are not sending out anywhere in the neighborhood of the 10,000 messages that the logs show?
Thanks
Drew
Andrew2399
Drew N, Community Manager
Drew
Andrew2399
Drew N, Community Manager
karen8894
Drew N, Community Manager