What is the phone number for support?

  • 0
  • 2
  • Question
  • Updated 2 months ago
  • Acknowledged
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Inactive conversation.

A few days ago we noticed that one of our email accounts was not working. I researched it and saw it was because the card we had entered had expired. We added the new card but at least one of our emails (a different domain) did not become active again. I’ve been trying to reach someone going on 2 days. Does anyone have the phone number for support?
Photo of Laurel9661

Laurel9661

  • 90 Points 75 badge 2x thumb

Posted 2 months ago

  • 0
  • 2
Photo of themieleman

themieleman, Champion

  • 57,336 Points 50k badge 2x thumb
Hours of Operation for Live Support
Sales: 1-800-986-0958 (Support can also be contacted via this number)
Support: 1-800-710-1998
Mon-Fri: 6:00am - 5:00pm MST(No DST)
Sat-Sun: Closed
Our Community: We're here to help each other 24/7
Homestead Techs available Mon - Fri
Community Members - Available 24x7
The homestead staff will take care of your request during business hours. I agree, a point and click would be helpful for selecting options. I've noticed that many companies don't want to give the customer the power to reduce services to lessen charges. Comcast is the same way. There is some processing involved and they need to have a rep handle it.
Photo of Elyzabeth

Elyzabeth , Official Rep

  • 12,160 Points 10k badge 2x thumb
Hello Laurel9661

What email address are you having trouble with? I'll take a look and see what is causing the issue.
Photo of Laurel9661

Laurel9661

  • 90 Points 75 badge 2x thumb
laurel@laurelproperty.net but, can you review all of them? I don't understand what, "soon to expire" means. You can call me at 608-335-9443
Photo of Elyzabeth

Elyzabeth , Official Rep

  • 12,160 Points 10k badge 2x thumb
We don't provide outbound phone support. If you prefer to speak with someone, themieleman and Les6064 both provided the correct number 800-710-1998 and you can definitely call us. Otherwise, I will take a look and see if I can see any reason your email would not work. Is it just not sending or receiving? Are you getting an error message?
Photo of Les6064

Les6064

  • 6,858 Points 5k badge 2x thumb
Hi Laurel:
The phone number for support is 800 710 1998

This conversation is no longer open for comments or replies.