What is the deal again with form submission? This the third time Ive had issues with my clients not having their forms come through.

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Many of my forms are not going through.  i can submit one and it goes through but every other form submitted fails to ever show up
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John0126

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Posted 4 years ago

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Drew N, Alum

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To look in to this, we need the page name with the form and the date and time of a submission that you did not receive. We are not aware of any system problems. You are the first report. We will look into it.
(Edited)
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John0126

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accentspcs.com the weekly menu weekly low cal and dessert and kids menu seem to be affected.  I did a test on each and received only one submission of the 4
(Edited)
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John0126

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I receive submissions all the time.  submissions sent today since 11 am CST seem to be affected
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William S

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Yes I completely understand, but I can't say for certain we will never have an issue with our forms. We fixed the current issue that was happening, but a new issue could open up down the road. We try our best to keep it running as close to 100% as possible.
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Eric5208

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Unfortunately the problem is still not fixed.  I did 4 tests at 6:27 AM EST using http://www.chapelhillrentals.org/test.html.  I received emails for the first, second, and fourth, but not the third.  I then did 4 more tests at 6:53 AM.   I received the first three, but not the last.
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Eric5208

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The missing ones just came in, so I don't know why they were delayed whereas the others weren't.   Is this helpful?
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William S

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There might be some lag with one of the mail servers. I'll have my engineer take a look at it for you.
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Bill5099

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did not receive the last 2 form submissions either. 1 at 11:14 and 1 at 11:21.(pacific time) can't have this happening. please fix. thank you.
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Martin

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Why do we have to put up with this?

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