Were do I find hidden locations to delete , so to lower my allotted email amount?

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my 500 mb email is at 90% full , I deleted 80 % no change
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david3517

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Posted 3 weeks ago

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Elyzabeth , Official Rep

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Hello David

I want to make sure you deleted the emails from Roundcube directly, and not an email program like Outlook.
If so, after you delete emails from your inbox or other folders, you  also need to clear your trash folder. Did you do that?
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david3517

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Yes it was roundcube. yes I deleted trash
Also I open manage folders an cked size of each. its total was 11mb = or -

were else can I try? 
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Elyzabeth , Official Rep

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I ran some fixes on the email. It should have resolved the issue. Please let me know if it did not

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