Websites are down.

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  • Updated 3 weeks ago
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My websites are down as of this past weekend. The account is current. The websites include http://www.medinalaw.us and http://medinas.us. ; In addition, when I try to use the downloaded version of sitebuilder, it tells me I am offline even though the computer is hardwired and can access all other web sites.  I tried republishing the website using the online version but even though it showed the site in the preview, it did not appear after being published.  Thank you for any help.  I can be reached at email@medinas.us.
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Xavier4919

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  • anxious. Two of the sites are used for promotion.

Posted 3 weeks ago

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Michelle C, Employee

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Hello,

The domain names medinalaw.us and medinas.us are not registered with Homestead nor are they pointing to Homestead. Unfortunately, we do not have control of the domains and I would not be able to say why the site is not showing. Those domains are registered with wild west domains so you will want to start with them to check any status of those domains. 

For the desktop builder, if it is not currently functioning or you are running into an error you can run the fix's in these articles to reconnect the software. 
https://community.homestead.com/homestead/topics/windows-10-and-sitebuilder-desktop-axe9sy82c33rk
https://community.homestead.com/homestead/topics/sitebuilder-desktop-fix-oqmscj7tjibxu

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