Website not working for i-phone

  • 0
  • 1
  • Question
  • Updated 5 months ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: 7 days of inactivity

People have said that they cannot read or download the website files on their i-phone, i-pad, and Apple i-mac. What can I do?
Photo of heatherhillsden9316

heatherhillsden9316

  • 190 Points 100 badge 2x thumb

Posted 5 months ago

  • 0
  • 1
Photo of Michelle C

Michelle C, Employee

  • 34,782 Points 20k badge 2x thumb
Hello, 

Unfotrunalely there is not much you can do on your end other than educate visitors. On iphones and apple products downloads are set by default to download to the users icloud drive. In order for the downloads to show on their phone or ipad the owner of the device will need to go to their safari internet setting and change their download settings to store on their phone. 

This conversation is no longer open for comments or replies.