Website isn't working and nothing shows to be wrong with the account?

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I have added another website to my account recently and now my original website that has been active for a while will not work. The account hasn't sent me anything and when I log in it doesn't show that there is a problem but when you try to go to the website it won't pull up..... can anyone help?? Thanks
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Posted 1 week ago

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Elyzabeth , Official Rep

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Please follow these steps to resolve the 404 error you are seeing on your sites. This most likely happened if the domain for the new site was temporarily attached to the existing site. Website Builder sites cannot have 2 domains on it, so it would have encountered this error: