This conversation is no longer open for comments or replies and is no longer visible to community members.
The community moderator provided the following reason for archiving:
I have NO clue as to why all of a sudden my website is down. I get charged my monthly fees every month for years now and am all paid up. I have my registration for my business that started 90 minutes ago while clients started calling me about the site not existing. Absolutely unacceptable. And I have NO way to get customer support to help with this until Monday. My other website works totally fine so this makes zero sense to me. Why am I paying so much to have you host my domain and websites if there is no access to my page??
What is your website address? Is your Domain Name registered with Homestead? The website hosting company is not necessarily the domain registrar for a domain name. My domain name is with register.com. My hosting company is Homestead. If register.com does not have my correct email address, I will not receive their email notice and I could not verify. This happened with me and my website shut down because I didn't respond the their email regarding registration expiration. Register.com was using an old email address that I had abandon. If the domain name is now registered with Homestead, and Homestead has the correct email address, they will send email notices regarding verification. Check with one of the Homestead staff on Tuesday if you're unable to decipher verification. Try: https://www.whois.net/
My domain is registered through Homestead. I transferred it YEARS ago from godaddy.com I also noticed my email account hasn't been working for a week or two - well no emails since then and I tried emailing myself and out and still nothing. When I checked my domain on WHOIS is shows STATUS: CLIENT HOLD. I am all paid up so I am completely unsure of the reason for this.