website builder wont let me upload images?

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when I go to bring in a new image into the template by replacing a image as a .jpg it keeps failing the upload?
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Posted 8 months ago

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Michelle C, Employee

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I few things I would recommend is uploading it as a new image and not using the replace image button, renaming the image and re-upload with the new name and also make sure you are using a recommended browser, google chrome or Firefox. If the issue still persists I can run some tests to see if I can replicate the error. What website are you having trouble with?