website builder not working

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  • Updated 5 days ago
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I can't get the website builder to work to edit my website.  
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Matt5055

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Posted 1 week ago

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Michelle C, Employee

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Hello,

Are you using the downloaded desktop version or Sitebuilder plus online?
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Matt5055

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I've tried using both 
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Michelle C, Employee

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From further investigation it looks like those files were created via html and uploaded to the file manager. You can see that by going into the file manager in Sitebuider Plus and viewing the .html files. Unfortunately there is no way to edit those files using Sitebuilder, it will need to be edited where it was originally built. 
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Matt5055

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How can I transfer this current website to sitebuilder? I am needing to edit and update this site. 
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Michelle C, Employee

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From the desktop builder go to the file manager and select upload for those pages/files. This will upload them to Sitebuilder plus online. 
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Matt5055

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What if I don't have those files... This website was built a long time ago. I just want to be able to start new but use the same domain. 
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Michelle C, Employee

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Yes, looks like it was created with HTML coding. If you are looking to add a new WebsiteBuilder, add a site to your account with these instructions https://community.homestead.com/homestead/topics/how-do-i-create-a-new-site. Once you are done creating the site you can attach your existing domain with this https://community.homestead.com/homestead/topics/how_can_i_switch_my_domain_to_a_new_site_i_built