Website Builder | Homestead Customer Community

Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Archived

Is anyone else getting a server error when they try to edit their website? Homestead said many people are experiencing this issue, but I don't see it on their troubleshooting blog and its been 2 weeks. Thanks!

christyking11728

110 Points
Frust

Posted 2 years ago

2 years ago

Sue9806

500 Points

I have gotten this error too at times when I try to go to the new website I am working on with the new website builder. Usually, I can back out and try again and then it will load just fine. Today, that method did not work for me. I am getting server errors again and nothing seems to help. Its nuts when one is trying to upgrade their website to the new builder and then you can't access it. A test in patience for sure! I feel your pain Christy!

2 years ago

Chip1643

312 Points

Same problem just happened to me:(

2 years ago

Sue9806

500 Points

I can get to the page with my websites listed but when I click on "edit website" then I get the server error. Homestead, anyone there? "We have a problem, Houston."

2017-03-28T20:12:46+00:00

Sue9806

500 Points

Now I can't get to the Website Manager page -- server error. *sigh*

2 years ago

Drew N, Community Manager

262,524 Points

I am sorry. There was a time I was away and there was an issue with the servers. This should have been resolved and sites should be loading again for those that had not seen this error before.

2017-03-29T15:18:49+00:00

Sue9806

500 Points

Its all good now. Thank you, Drew.

2 years ago

Eddie5518

60 Points

I am getting server errors also!!

2017-03-29T13:03:22+00:00

Drew N, Community Manager

262,524 Points

This account does not have any sites with Websitebuilder. The issues are unrelated.

Please reference the new conversation here: Why am I getting a server error?

This conversation is no longer open for comments or replies.