web site down! email down!

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web site and email are both down. please advise. seems like it might be exclusive to west coast. not sure. 
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Bill5099

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Posted 3 years ago

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susan2829, Champion

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My sites are up - I'm in Montana so perhaps you're right about it being a regional thing.
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Bill5099

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can you do me a favor please? check:

wix.com

and

thecrickethillcompany.com

and see if you can log in to email please

thank you.
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susan2829, Champion

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wix.com and thecrickethillcompany.com both come up for me.
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Bill5099

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really? thank you Susan. someone else is having the same issue in another thread.
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susan2829, Champion

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I saw the other thread about this. It's a head scratcher ... Drew should be around shortly and may have the answer.
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Bill5099

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i'm in nyc. my office in ohio says both are down. 
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susan2829, Champion

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Bill what is the site address?
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susan2829, Champion

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Nevermind - lol I thought I was on the other person's post. Need more coffee!
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susan2829, Champion

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Bill read this post and see if it might apply to your issue.
https://community.homestead.com/homestead/topics/extremely_important_domain_information
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Bill5099

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that has zero to do with this. you are seeing my site and i am not. and, wix is also down. but thank you.
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Bill5099

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everything is back up. all west coast sites. thank christ.
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susan2829, Champion

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Glad to hear it!
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Bill, I read an article that there was a major cyber attack on Twitter, Amazon and a bunch of other sites. The article I saw said the Northeast was the most affected. While it was directed at us, it is possible all the junk traffic disrupted your communications to some sites. I am glad it is all sorted out now.
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Bill5099

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Hi Drew. yes i read that too and figured it was that bc i saw only certain web sites that i knew to be routed a particular way were effected and were visible in other areas. lasted about 35-40 mins. no worries. glad to see your still alive. stay well. bill.

has anyone lost email from Friday?

One of our email accounts apparently has lost email from the hacking Friday 21st.  Can it be retrieved?

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Drew N, Alum

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Is it just Friday? If so, then no, they can't be restored. The nature of the attack on the DNS system stopped the Internet from understanding how to route traffic. This means emails had nowhere to go, so our server would never receive them.

So...if someone sent us email on Friday during the problem time, then the emails would have gone on through once things were back to normal?

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Drew N, Alum

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No. Email does not work that way. If it can't find the destination, a message is sent back to the sending server that the message was undelivered. Some mail servers may store those and try to resend the message later, but most do not. It is possible that you might have received some after the issue, but they would have gotten to you by now. If you know of a message sent and not delivered then you would likely need the sender to send it again
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Bill5099

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just an fyi. i got all my emails during the issue. only my site(and many others incl homestead) viewed from this area were down. the two are related but not the same. 
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I am sorry. That is different. If the arrived, then we may be able to restore them. I thought that they never arrived. Do you know when they disappeared?
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Drew N, Alum

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Oops. Different message.
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Drew N, Alum

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The effects were different, primarily by region. Some were completely unable, some were unaffected.

As far as we know there was only one important email that was not received Friday.  We have asked the sender to send again.

What we are wondering about is the unknown...what was sent that was important that we will not know until later when we were supposed to have a job finished, or changes to a job, etc...

We will wing it, I guess, hoping that nothing important was missed.  Thanks.

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Drew N, Alum

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On a positive note, the sender should have received a message that it was not delivered. Hopefully any unknowns may try again.

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