We never received a log in URL for Bigcommerce and customers can't check out.

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This conversation has been merged. Please reference the main conversation: What are the required steps to open my Bigcommerce store?

We have not received a log in URL to be able to get in to Bigcommerce to change over the domain. When going to the storefront on our site, it will not allow you to go beyond the "add to cart". The message received is "We are currently doing maintenance on our store and are unable to accept orders at this time. We hope to be available for purchases again soon". How can we get it to switch over so people can order from our storefront??
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Posted 6 years ago

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