view counter not working

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in my website stats it shows 0 views for almost a month! I know for a fact there have been views any idea as to why it is not working anymore? 
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Robb3378

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Posted 4 months ago

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Jack6491

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SAME HERE.....BUT BE VERY THANKFUL SOME OF THE REST OF IT IS WORKING!!

It may actually be because the "OVERLOADED" condition is BEING relieved since people have left.....honestly my complaints are few right now and I add stuff daily!!

HAPPY INDEPENDENCE DAY!! 
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Michelle C, Employee

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Hello,

Sites that are secure will track and show stats accordingly and it looks like unfortunately your site is not secured yet. To set up the ssl with SiteBuilder sites you can follow the instructions here and site stats will start working. 

https://community.homestead.com/homestead/topics/can-i-secure-my-homestead-website-with-https
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Donna9710

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this is for setting up the ssl with Sitebuilder, is it also for those of us that have the Desktop version? which I am certain some people are getting sick of questions about that version. let me know. I did look over the Cloudfare site in advance, seems pretty complicated & discouraging for some of us oldtime users of Desktop.
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Elyzabeth , Official Rep

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Unfortunately, you would not be able to use Cloudflare if you are using the desktop builder. That old builder is very outdated and not compatible. You would need to use Sitebuilder Plus
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Elyzabeth , Official Rep

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If you do start using Sitebuilder Plus and you have trouble with the Cloudflare instructions, you can call one of our web advisors to walk you through this1-800-710-1998
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Jack6491

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VERY COMPLICATED....especially for us HOBBY USERS and what happens when that screws up Elyzbeth??

Thanks again for all the help you've given me......thanks to you I'm still HANGING ON!!
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Donna9710

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to change to Sitebuilder Plus from Desktop, do I have to remake/redesign my website & pages or is there a quick fix to change over to that version?
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Elyzabeth , Official Rep

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Donna,

You don't have to rebuild. You would just need to go into the File Manager of your Desktop builder, select all of your files, and click "upload". This will bring your current site into the online Sitebuilder.
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Dawson2117

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I am having the same issue, it shows a complete stop in traffic since early June. I have always used the online version of site builder plus. Did something change that requires action on our part for us to continue to be able to view visits, etc. All of the old data previous to this point is still accessible and displays. June 6, 2019 is the last date that shows on mine. Thanks, Dawson
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Elyzabeth , Official Rep

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Hello,

Sites that are secure will track and show stats accordingly and it looks like unfortunately your site is not secured yet. To set up the ssl with SiteBuilder sites you can follow the instructions here and site stats will start working. 

https://community.homestead.com/homestead/topics/can-i-secure-my-homestead-website-with-https
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KEITH4939

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Have on-line sitebuilder. Have not had stats in over a month. I'm not going to rebuild on a secure site (https://) in order to get my stats..
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Elyzabeth , Official Rep

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Just so you know, you can definitely rebuild your site in our newer builder, which would give you a secure site and stats, but you can also just follow these instructions to secure your site to get the stats working:

https://community.homestead.com/homestead/topics/can-i-secure-my-homestead-website-with-https

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