VIDEO

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I add the video player. After I publish, I get "quick time required" where the video player should be.
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Christine Richards

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Posted 5 months ago

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Les6064

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Hi Christine, it seems your video application is geared towards quick time. You will have to select a player that is able to play several formats.
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Christine Richards

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There is only one choice in the drop down. (on the Sitebuilder Plus) My only other choice is to have a you tube video, which I did not want to do.  I might have to.  
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Drew N, Community Manager

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Christine Richards, Hover your mouse over Youtube and a sub menu pops out. Select the video player there. But the file should be mp4, so you may need to convert it first
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themieleman, Champion

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QuickTime
Apple Inc.
https://www.apple.com/quicktime/download/

Go to download

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Download QuickTime 7.7.9 for Windows - Apple Supporthttps://support.apple.com/kb/DL837

Jan 7, 2016 - Important: QuickTime 7 for Windows is no longer supported by Apple. New versions of Windows since 2009 have included support for the key media formats, such as H.264 and AAC, that QuickTime 7 enabled. All current Windows web browsers support video without the need for browser plug-ins. If you no ...
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Christine Richards

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I tried the download already.  Doesn't change anything.  You still see "quicktime required" where the video player should be.  I want the website visitors to see a video player where they just click and watch.  
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Christine Richards

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I even tried uninstalling and re installing.  :(
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Christine Richards

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Here is what I see after I publish. 
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Todd H, Social Media Specialist

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If you're uploading a *.mov file, this requires a Quick Time player to be on your computer to view the file. If you can try converting it to another video format file, you can use this guide to help add an HTML5 video, otherwise, I would recommend adding the video via YouTube.

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