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Here are instructions on how to resolve the WebsiteBuilder 404 error. https://community.homestead.com/homestead/topics/fixing-the-website-builder-404-error
However, when I look at the domain names on the account I do see website showing for both. Were you still experiencing the error?
Google/Bing/Duck claim that they don't have a duplicate content penalty but they probably have something very close with a nicer sounding name and that's what you may have been caught up in. In my opinion you have.
First about me. I'm not an SEO expert and don't claim to be. I've worked with Homestead websites for close to 20 years so any SEO skills I may or may not have has been learned from experience. For my personal business I rank #1 for organic search results for most of my geographically targeted keywords and search strings.
What I'm about to suggest you may not like or agree with. But that's OK. Just know that the exact same thing has happened me to more than once over the years.
One of your sites needs a complete rebuild. If the .org site was ranking best I would keep that one live as it is with no changes. It may take a couple weeks for the traffic to return to what you're used to. It may take a little longer but don't panic, it will return.
As for the .com site? Remove it. Put up a blank page with no links, no title, no description, etc. You might even consider deleting the site so the domain is blank/empty. Once you do that traffic should return to the .org site.
When you rebuild the .com site make it about completely different subject matter with a different layout if possible. As an example, in my business I perform wall and ceiling repairs. But I also do plaster repairs and popcorn ceiling removal plus a few other things that are listed/linked on the site with pages to match the subject. I also have another complete website that only addresses plaster repairs and plaster restorations plus another website that only addresses drywall repair/installation and painting. All these sites are related by category; interior repairs. But each site has different subject matter with different copy, titles, descriptions, etc. I even use most of the same images but the image names are different from site to site. I know it's a lot of work rebuilding a site but once you get started it should be a little easier.
You should also be aware that new domain names may require some time before consistent search results are shown. From the search engine's perspective it's a new unproven property with no reputation. I don't mean social media reputation I mean no past history. A new domain may take a month to several months before receiving search engine traffic on a regular basis.
In closing. If your worried about a desktop sitebuilder/sitebuilder plus website not being mobile friendly you're wrong. You can create mobile friendly pages in desktop/plus but there are specific guidelines that must be followed exactly. Let me know if this interests you and I'll post the directions/scripts/etc.
I can assist with instructions on keeping the older domain name annexhair.org and forwarding the newer one. First go to the domains tab, and under annexhair.org, select change site association. Select the site name you want to connect to (annexhair.homesteadcloud.com). Next, go to annexhairdesign.com and click on edit for the sub domain option. From this window select other URL and paste annexhair.org in that box, this will forward traffic from annexhairdesign.com to annexhair.org.
Marty, that is correct. I did double check and the domains are no longer being routed through cloudflare, I do see both domains redirecting to the same site. You can verify this by visiting a who is site and checking the domain name. You will see the name serves are pointing to Homestead and are not connected to cloudflare.
I's appreciate any advice, I need to get traffic again.
Michelle/homestead can help and answer questions about the re-directs.
You have a tough decision to make.
Opinion 1: You have 3 websites with separate domain names that are basically duplicate websites. 2 of the 3 will have to go. From what you have stated the search engines are now aware of the duplication and it appears you're paying the price by removal. While it's not a rule set in stone, myself and others treat it like an unwritten rule that must be followed.
If you choose to keep the site that was originally linked to the .org domain you'll have to build mobile pages as the build site was created using sitebuilder desktop/plus. The directions are linked in one of my posts above. Plus you'll need to use cloudflare to meet https compliance.
If you choose to use the build site created using website builder for the .org domain you won't need to create the mobile pages and the site is automatically https compliant.
So the main question now is; How does one get their SE traffic back as quickly as possible?
Opinion 2: If it was me I would use the build site created with sitebuilder for the .org domain and simply create mobile friendly pages then contact cloudflare. But that's me and the way I would do it. Creating mobile pages is fairly easy but editing them can be very frustrating as you'll need to use your phone quite often during the edit process to see what your visitors see. I believe this would be the fastest way to get your traffic back but this is only an opinion.
Opinion 3: You could also use the build site created with websitebuilder and aim it at the .org domain. It's a great program with lots more flexibility than sitebuilder plus and most likely has more robust coding meaning fewer problems in the long run. It also has more features built in especially when it comes to mobile
Like I said...It's a tough choice. No matter which build site you decide to use you need to understand that you're going to have a waiting period before SE traffic returns. Which build site would yield better results is a question I can't answer. I prefer sitebuilder plus because I know how everything works and I'm very comfortable with it.
Did I mention that this is only my opinion?
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