Unable to Publish or View Website while in Site Builder

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  • Updated 4 months ago
  • Solved
Archived and Closed

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I just made changes to a page, saved and tried to View. It took several minutes for Site Builder to build the page. When it was completed, the change was not reflected. I signed out and then in again, and the website had no pages to view. What is happening? Does this site need to be restored... how?  
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loumerlin

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Posted 4 months ago

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Drew N, Community Manager

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They are still there. I am refreshing the site files and removing the server cache. If you log in again now, you should see them.
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loumerlin

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Thank you!!
Can you tell me What Happened?
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Drew N, Community Manager

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It appears the cache was corrupted, preventing you from viewing the files. I have seen it happen before, but it isn't common.
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loumerlin

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Thanks!!!
Hope it doesn't happen again.... but in the off chance it does... is there a backup stored somewhere that could be reloaded if need be or what other methods of recovery are there?
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Drew N, Community Manager

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In this case the files were never actually deleted, you just weren't able to view them, but yes, we do have a back up that runs every weekend.
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loumerlin

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Good to know! Thanks again.
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Drew N, Community Manager

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You're welcome

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