Unable to login to homestead site

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Separate from the issue of being unable to login to Sitebuilder Desktop, I am not unable to login to the Homestead website to make changes to my domain settings.
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Robert7812

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Posted 5 years ago

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susan2829, Champion

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Robert maybe I'm reading your post wrong, but in order for you to post in here you would have to be logged into your Homestead account. Is that what you meant? That you can't log in to www.homestead.com ?
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Robert7812

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I was able to login to Homestead.com last week and when I went back to the community page yesterday, I was still 'logged-in' here. When I try to login to homestead.com (after entering my information and hitting the login button), the page just appears to load for a few minutes until I get a connection reset error.

As a follow-up, if I enter the incorrect password it immediately returns a login error. When I use the correct password it just hangs until the page times out.
(Edited)
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Drew N, Alum

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Hi Robert7812,

If the DNS updates are urgent, you can create a new conversation here and tick the make private box. Provide me the DNS settings you need and I'll update it for you. I really can't do anything about the log in until the data is done, then we can look at it.

Drew
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Robert7812

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Thanks Drew.
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Drew N, Alum

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Sure.

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