Unable to login or update password

  • 0
  • 1
  • Question
  • Updated 10 months ago
  • Acknowledged
  • 0
  • 1
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Archiving inactive content

Hello I updated my email password but received this error.

Error 702. Oops! There was an issue updating your mailbox. Please try again later or contact customer support.
Photo of Maria5631

Maria5631

  • 1,624 Points 1k badge 2x thumb

Posted 10 months ago

  • 0
  • 1
10 months ago
Photo of Elyzabeth

Elyzabeth , Official Rep

  • 44,918 Points 20k badge 2x thumb
Hello,

What email were you working on when you got that error?
10 months ago
Photo of Maria5631

Maria5631

  • 1,624 Points 1k badge 2x thumb
info@massageinmotion.com
10 months ago
Photo of Elyzabeth

Elyzabeth , Official Rep

  • 44,918 Points 20k badge 2x thumb
OK, I can see this is due to a discrepancy in the amount of storage you are using and the amount that was applied to that mailbox. I have fixed this issue. Can you try to update the email password again?

This conversation is no longer open for comments or replies.

  • 0
  • 1

Powered by Get Satisfaction