unable to log into roundcube after log in with homestead webmail

  • 0
  • 1
  • Problem
  • Updated 2 weeks ago
  • In Progress
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Archived

I can log into webmail okay, but then roundcube log in is required.  It does not allow me to log in using my webmail log in name and password
Photo of Rick3870

Rick3870

  • 80 Points 75 badge 2x thumb

Posted 3 weeks ago

  • 0
  • 1
Photo of Todd H

Todd H, Social Media Specialist

  • 19,814 Points 10k badge 2x thumb
Can you try again for me? If you get an error, what is the email you are trying to log into?
(Edited)
Photo of Steva8231

Steva8231

  • 60 Points
I am having the same problem.  I changed my password and still couldn't log into my email.  I tried to add a new email account but that didn't work,  I only succeeded in upgrading my service.  What is the use of upgrading if I can't gain access.  I need online technical assistance right now.  You need a chat line!  Blowing my top doesn't solve my problem.  Frustrated!  Angry!
Photo of Todd H

Todd H, Social Media Specialist

  • 19,814 Points 10k badge 2x thumb
You should have to upgrade your email quota to be able to login. Let me make sure all the back-end settings look correct for the mailbox. Did you still want to keep the upgrade for the box?

This conversation is no longer open for comments or replies.