Unable to Log In

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  • Updated 2 years ago
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Archived and Closed

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I was updating my page.  When I hit publish, it failed to push the update.  So I restarted the program.  Now I am unable to log in.  What's up?
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Joshua2161

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Posted 2 years ago

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Drew N, Alum

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There was a brief interruption, but it should be working now. Can you log in now?
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Joshua2161

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I am not having a problem logging into the site but I am still not able to log into Sitebuilder.  It says I'm putting in the wrong user name/password...
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Drew N, Alum

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I am not seeing a system issue. I am able to launch Sitebuilder on my sites. Did you try updating the password in your account, even though it is working? It might reset something.
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Joshua2161

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No I haven't tried to make any password changes.  Like I said, I'm able to log in to Homestead.com.  Same credentials.  It's just Sitebuilder that I'm getting the error on.  I even tried restarting my computer.
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Joshua2161

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Should I change my password?
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Drew N, Alum

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I think we are on to something. It seems a minor code change was made on a server. It should not have affected Sitebuilder, but we are investigating.
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Drew N, Alum

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Try logging in now
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Joshua2161

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Booyah.  That worked.  I'm in.  Thanks!
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Drew N, Alum

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Great!

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