turned off auto response and now an undeliverable message is going out

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I turned off the auto response for my email, and an undeliverable message is going out in response instead of an auto-response message.
How do we fix this?
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T

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Posted 2 weeks ago

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Elyzabeth , Official Rep

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Hello,

What email address are you experiencing this issue with?
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T

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The problem is with the "tiffany@hale..." email address.

Please, help!  All of my clients and business contacts think their emails to me are not being received.
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Michelle C, Employee

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Hello,

I was able to replicate this issue and I have put in a ticket to have this bounce back resolved. This usually takes about 24 hours to resolve, I appreciate the patience and understanding. 
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T

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Do you know when this issue might be resolved?

Thank you.
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Michelle C, Employee

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It will be today. It is in progress. 
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Michelle C, Employee

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Hello,

The issue has been resolved. No more bounce back messages will be sent out to your customers going forward. Thanks for your patience. 
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T

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Thank you for resolving the issue!
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Michelle C, Employee

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You are welcome. Let me know if there is anything else we can assist with, have a great day. 

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