Trying to update website but keep getting error message

  • 0
  • 1
  • Problem
  • Updated 1 year ago
  • Solved
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Archived

Trying to update a couple of pages on our website. Keep getting this message "The total size of the files you want to publish exceeds your available disk space. You must reduce the total file size you are publishing or purchase additional disk space before attempting to publish again." I have deleted some pictures but still get the same message. Help!
Photo of Dacia3393

Dacia3393

  • 70 Points

Posted 1 year ago

  • 0
  • 1
Photo of Drew N

Drew N, Community Manager

  • 258,538 Points 100k badge 2x thumb
Your account allows up to 25mb of space. You can delete more images or add diskspace for $2/month. That adds 1gb and so will give you plenty of space.

You can also look in the file manager to see if you have any large files. I looks to me that you have at least 2 images that are 4mb. When the editor asks if you want to resize the photo it copies the file. The original is still uploaded, so if you delete those images you may have enough space.

This conversation is no longer open for comments or replies.