Trying to close a website/ domain. NEED HELP

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I have been trying to close one of my websites/ domains but no options are available to make this happen.  I need actual tech assistance from within Homestead. 
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Casey0001

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  • very frustrated

Posted 6 months ago

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Drew N, Community Manager

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What do you mean close down? If you don't want to keep the domain, you can go to the domains tab and delete it from your account. Then you can go to Websites manager page and select the site you want to get rid of and delete it. If you want to save/keep them, but just take them offline, then let me know which site and I will see what your options are.
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Casey0001

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Originally I was building a website for the company I work for but I could never get my build to point to the domain that they owned.  So we went in a different direction.  I am trying to delete digitaltechservices.homestead.com but it will not let me  says the following  

We are unable to delete your website because you have a domain name associated with it. Visit our Help Center for more information on deleting a domain or changing your domains site association.

On the Domains page, the digitaltechservices.com domain says "pointing was unsuccessful. Contact us for further assistance."  When I select the Contact us, a page opens but just seems stuck in loading page mode.  Never goes anywhere.
So I am stuck. 
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Drew N, Community Manager

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I see. I have removed the domain for you. You can delete the site now.
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Casey0001

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Thank you
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Drew N, Community Manager

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You're welcome

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