Trying to add a CNAME record and receiving an error message.

  • 0
  • 1
  • Question
  • Updated 3 months ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Archiving inactive content

Trying to add CNAME records for email sender authentication (from SendGrid) and received an error message upon submitting: "Please enter a valid host name, which can either be an alpha-numeric string (like "abc123"), or * for your CNAME Records." We have been able to do this on other domain registrars. What do we need to do to add these records?

Photo of Jamie5829

Jamie5829

  • 70 Points

Posted 3 months ago

  • 0
  • 1
Photo of Elyzabeth

Elyzabeth , Official Rep

  • 17,578 Points 10k badge 2x thumb
Hey Jamie5829

If your CNAME has something other than alphanumerics in the host name, you wouldn't be able to. That is what the error message is telling you. It is not something we can do. What host name are you trying to enter?

This conversation is no longer open for comments or replies.