Trouble with domain address

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  • Updated 6 months ago
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I recently acquired/purchased the domain dwchomerepairs.com through Homestead. Before getting the domain I put together a desktop page and mobile page under a site named/titled upstatehandyman.homestead.com . This site was deemed mobile friendly using the google mobile friendly test page. I use the desktop version of site builder to build all the websites/mobile pages I use and have never had a problem.

I've verified the domain as instructed through an email from Homestead. I also pointed the upstatehandyman site to dwchomerepairs.com using the Domain Center page on the Homestead.com site

As of this morning the dwchomerepairs.com returns a 404 "not found" message using Chrome, Firefox or Microsoft browsers. However upstatehandyman.homestead.com shows up just fine in desktop and mobile.

Any help with this problem is greatly appreciated.

Thanks.
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steve4468

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Posted 6 months ago

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Drew N, Community Manager

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All new sites are created as Websitebuilder sites. This is our new online builder. It uses different DNS than Sitebuilder sites, so when you attach a domain it will point to the Websitebuilder servers. You will need to contact us to convert each site to Sitebuilder so you can get the domain to attach correctly. Just provide the site name and we'll get it done. This site has been converted and I updated the DNS for you. It should work shortly.
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steve4468

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Thanks Drew and as always, you fixed the problem quickly. I appreciate it. Thanks again.
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Drew N, Community Manager

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You're welcome.
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steve4468

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I'm having trouble getting the Google mobile friendly test to read http://tomakinmobile.homestead.com/index.html. It keeps returning the message
Page cannot be reached
This could be because the page is unavailable or blocked by robots.txt

Also couldn't get tomakin.com read by the Google test.

I plan on pointing several domains at tomakinmobile while doing some juggling around and a rebuild of the pointed sites.

Also, is there a way to delete large numbers of pages in desktop site builder while still keeping the photos? I know where the files are stored on the computer but am uncomfortable messing with those files.

Any help is appreciated and I hope everybody had a good Thanksgiving.
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Drew N, Community Manager

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Your redirect code has http in there twice. That might be the issue. http://www.http://tomakinmobile.homestead.com/mobile.html";

That redirect it also going back to the same page. Try fixing that and it might resolve.
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steve4468

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Thanks again Drew. I've come to really appreciate your ability to resolve any problem I have. And as usual your suggestion was 100% on the money.
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Drew N, Community Manager

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You're welcome and thank you. I am always happy to help.

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