Transferred domain to another registrar, but want to keep using homestead email

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I have recently switched one of my domains to another registrar, but I would like to continue using homestead email.  I am able to send emails, but since the transfer, I am not receiving new emails.  How do I correct this?  Do I need to change the MX records on my new registrar?
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Stephen4624

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Posted 4 years ago

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Brian4612, Champion

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HI Stephen, I would advise waiting for an official reply from one of the Homestead guys on Monday morning ( they dont work at weekends) It is my understanding that the email address linked to your doman name is all part of the same deal with Homestead. However, one glimer of hope is that one of my domains was not purchased via Homestead at all but I still have my domain email address on OX so it seeems possible. The only difference is your domain WAS registered through Homestead, mine wasn't.. Fingers crossed for you
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Drew N, Alum

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Which domain is it? We will have to see if we can make this work. It would be easier if you pointed to us using our nameservers and then pointed to your website using A and/or CNAME records as we must have the domain on our system as a registered or pointed domain to have you use email
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Stephen4624

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It is experiencerealty.com.  I know I could transfer service over to zoho.com, but would just prefer to keep it with homestead for the time being.  I still have hosting with homestead, so I wouldn't think it would be a problem.
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Drew N, Alum

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You can try updating the DNS. I have left your domain attached to the account. You can update the DNS at the new host.

https://community.homestead.com/homestead/topics/my_email_was_converted_to_the_new_platform_what_sho...
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Stephen4624

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I've updated the settings, but still no luck receiving emails.

here are the settings I have, let me know if they are correct:

CNAME    email    mx.experiencerealty.com    1 hour
MX               @      mx.experiencerealty.com    1 hour
MX               @      smtp.experiencerealty.com    1 hour
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Drew N, Alum

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The link I posted above has the records required for mail. These are not the correct settings for Homestead mail, except for the middle one.
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Stephen4624

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I've changed everything to match what is in the post you provided.  When I change the setting to experiencerealty.com, is automatically changes it to an @.  I'm guessing that is correct?  Still not luck receiving emails though.
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Drew N, Alum

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That should be correct yes. Are you able to log in to email? Can you send email?
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Stephen4624

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I haven't had a problem logging in or sending mail since I transferred the domain, however I have not been receiving mail and still not receiving.
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Drew N, Alum

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I look at mxtoolbox and your MX records still don't show correctly. There should only be the mx.experiencerealty.com. Also it says that there is no A record for that, which is an issue. You'll have to check the DNS again and get help from the host if it still isn't working. 

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Stephen4624

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Okay, went through and added all the records listed on the link you provided in the A records.  The good news is that I am able to send and receive, but the bad news is that mxtoolbox says that I now have all kinds of errors that didn't previously exist.
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Drew N, Alum

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It can take up to 48 hours for DNS changes to complete. Does mail sent to this domain bounce back?
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Stephen4624

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It seems to be working fine, but still have the same errors on mxtoolbox.  Any suggestions?
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Drew N, Alum

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They are not critical errors. If you want to add an SPF, you can.

v=spf1 ip4:38.13.1.0/24 ip4:38.113.20.0/24 ip4:65.254.224.0/19 ?all