Transfer Domain or Delete?

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How do I unlock my domain to transfer it to a different provider? I see directions on the community page, but there is no unlock option on my page. If I just delete the account will it make domain available for me to grab from my other host?
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Carolyn4547

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Posted 5 months ago

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themieleman, Champion

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As long as your domain name registration is paid up, it cannot be proccurred by anyone else.
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Michelle C, Employee

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Hello,

A domain name cannot be re registered through another hosting company until the current registration is complete with its life cycle, Currently this domain is register until January of 2021. The reason you are not seeing the options to manage your domain name is due to the account being in a past due status. However, if you are looking to transfer this domain, I can initiate the process on my end of unlocking the domain , removing privacy and sending the authorization code. Would you like me to proceed with these actions? 
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Ginevra5425

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Hello Michelle, I wish to transfer my domain and have started the process. I believe I have unlocked the domain and received an authorization code. Is there anything else I need to do?  It's been 5 days and it has not yet transferred. Thanks, Chris 
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Michelle C, Employee

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Hello Ginevra,

The steps have been completed and the domain name is currently pending transfer. The transfer process can take any where form 5-7 business days to complete. 

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