Transfer domain can't log into email

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I switched my domain to squarespace last night but now I can't log into my homestead/roundcube email to get all my old emails transfered to a Gmail? Any ideas on how to access those old emails?
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Tyler8122

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Posted 12 months ago

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Drew N, Community Manager

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What domain? We can take a look. When you tranfer the domain, typically the new host automatically takes over both web and mail service by default. You can, but don't have to leave it like that. We just need to see what has happened. When mail service transfers, it does not transfer the actual email accounts, just switches to a new provider. When was the domain transferred?
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Tyler8122

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Thank you for your reply!

The domain is rentacoop.com . It's now on squarespace. If there is anything I can do to get those email I'll do it. Thank you!

Tyler
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Drew N, Community Manager

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The domain was deleted from your account and so were the emails. They might still be recoverable. Can you tell me what the email addresses were so I can look?
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Drew N, Community Manager

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You can log in to your Homestead account and update the password for the email box. The messages should be there. You might be able to forward them out to gmail, but you might also need to switch email service back to Homestead until you get the messages retrieved. Our DNS records are in the link below.

https://community.homestead.com/homestead/topics/what-dns-records-are-needed-for-homestead-email
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Tyler8122

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It worked. Thanks a. Bunch

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