Tracking Stats problem

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Is the Tracking Stats down this morning, , I only see my own usage right now. I usually have many overnight "guests". can someone please check .thanks
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Donna9710

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Posted 8 months ago

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Drew N, Community Manager

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I see a little reduction over the weekend, but still some traffic. What do you see? It is possible that stats were not collected for a period. I am trying to find out from the stats provider.
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Donna9710

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thank you Drew, i was worried they had another problem like the outage of before. It seems to be better now, not just tracking my own, visiting seems normal also. Perhaps it was weather related or maybe daylight savings confused someone, mine was at zero overnight and thru a good portion of Sunday?maybe it was something else but tracking seems to be normal again. I thank you so much for looking at it.
Donna
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Julie5154

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I had 4-5 days that there was no visits tracked.  It seemed like it was fixed for awhile, but now it is messed up again. It may show a total of 40 visits for the day, but the next day that 40 is changed to a much lower number - it makes no sense.  Today it said 0 forever, then 1 (me), now it says 4, but only lists 2 when you go to the detail.  This is getting very frustrating!  And to top it off, I received a notice that my annual billing is coming up, and of course, the price has increased.  Not great timing!
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Drew N, Community Manager

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I am checking into this Julie.
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Donna9710

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my tracking stats have been fine everyday so far that I can tell. I have many overnight visits and many during the day not just my own. can't comment on the billing as mine is monthly and it seems the same.
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Drew N, Community Manager

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I have some more information. The stats provider had made some changes that might cause this behavior. It is due to new laws regarding the EU. Julie, if you ever get traffic from the EU, you might see this. They are investigating the issue and will resolve it ASAP.

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