Archived and Closed
This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Resolved
Tried accessing one of my Homestead websites today and was greeted with this message from Google..This site can’t be reached
paulsdrivingschool.net’s server DNS address could not be found.
I know I didn't break it as I have changed nothing on the website for months.
-
130 Points
Posted 2 years ago
susan2829, Champion
-
42,972 Points
-
130 Points
susan2829, Champion
-
42,972 Points
-
130 Points
susan2829, Champion
-
42,972 Points
-
130 Points
Sorry to be a pain, I followed the instructions. Basically my email address was an old one I no longer have access to, I have now changed it. I received the email to Change the registrant.
'Thank you for accepting the Change of Registrant. We will now request confirmation for this change from the current registrant of this domain name. Once both parties have confirmed, you will receive a final notification after the Change of Registrant has been completed.'
How am I going to confirm from an email address that no longer exists? seeing as I am the old and the new registrant.
'Thank you for accepting the Change of Registrant. We will now request confirmation for this change from the current registrant of this domain name. Once both parties have confirmed, you will receive a final notification after the Change of Registrant has been completed.'
How am I going to confirm from an email address that no longer exists? seeing as I am the old and the new registrant.
Drew N, Community Manager
-
261,082 Points
Unfortunately, you can't. In this case you will need to contact compliance@homesteadsupport.com to complete the update. Do you have a passport or ID card that has the same physical address as is on the domain? If so, please scan it and send it in an email to that address. If they need further information then they will direct you to provide additional items. Sorry for this. The new regulations are a pain.
-
130 Points
Do you know how long this usually takes? I sent proof of ID a couple of days ago and have heard nothing.
Drew N, Community Manager
-
261,082 Points
It depends on if they need additional information from you. I can't actually do anything, but if you tell me what email address you sent to them from, I can look and see if they have received it.
Drew N, Community Manager
-
261,082 Points
It appears as though the information was sufficient and the domain should be coming back online shortly.
-
130 Points
Can I get my email address deleted please from my previous reply...Have had 3 emails now with people telling me they are web/graphics designers offering me their services.
(Edited)
Drew N, Community Manager
-
261,082 Points
Removed.