The e-mail isn't working.... please fix it.

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No hmail service, broken, screwed up. Server DOWN
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Usagi

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  • pissed

Posted 7 years ago

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Chris Folmer, Alum

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Official Response
UPDATE: 1/15 8:20AM

The production issues were resolved around 6pm MST last night. The new security certificates were installed on all production servers and every test has been good. If you see any outstanding issues, please respond and I'll further investigate. Thanks for everyone's patience in allowing us to get this resolved.

Chris

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UPDATE: 1/14 - 2:20PM MST

It appears the systems team has procured the certificate and is in the process of getting it set up on all systems. Unfortunately they still haven't given me an ETA, but it looks like they are close to resolving this issue

Thanks,

Chris

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Hi,

I'm very sorry for all the frustrations in the past 24 hours. We are currently experiencing problems with the Hmail system. Some users are unable to log into email due to a security certificate error, and the email manager shows that boxes cannot be read. If you have this problem please use

- Please use Firefox as your browser
- Go to https://mail.homesteadmail.com/zimbra/
- Choose to proceed anyway and add an exception for the site



As soon as I get more feedback from our email team, I'll update this post.

Thanks,

Chris