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I just got done talking to a Mike P on the phone and I told him that I just down loaded site builder to my desktop and everything went well except when I was supposed to login. My password was rejected but it is the same one I’ve been using. Then he tells me that the version of site builders that I’m in is an out dated version and that hasn’t been used for 2 years now because it is unreliable; but when I was spending my money with you, had I known that, do you really think I would’ve wanted to spend it on something that half worked or worked when it wanted to? And all the time I wasted thinking that some how I misunderstood the instructions. If I had known about site builder plus I think I would’ve preferred that. Am I supposed to keep paying monthly for a site I can’t even get up and running? I couldn’t even get Mike P to give me proper link to reset my password.

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Posted 7 years ago

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Mike F., Alum

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Sorry for the poor experience. I see your account is already set up with SiteBuilder Plus.

If you still need to change your password, you simply do that from the home page of Just click the Forgot Password link.

If you are still having problems please let us know.


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