the format in the preview of my website is not what's being published. How do I fix it?

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www.bcraines.com


the published version does not match the preview version. How do I fix it?

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Bakeba1966

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Posted 6 months ago

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Drew N, Community Manager

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It is published and looks the same to me. Do you see a specific place it is different?
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Bakeba1966

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Yes. On cell phones, it looks very different. There is tree background on the home page mixed in with the background I selected. Also some of the text is repetitive. The Media Kit page is also not displaying correctly
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Drew N, Community Manager

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Ok, let's take one thing at a time. I am not sure why, but even though mobile customer style was off, it did have the tree image as the background. I have fixed that. Can you check it, and let me know exactly what text is repetitive and what is wrong with the Media Kit page and I will take a look.
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Bakeba1966

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Thanks. You fix removed the repetitive wording on the Home page. Other issues on all pages: 1. the red symbols separating the titles in the subheading should be purple; 2. the footer background color should be the same color as the rest of the page

On the Media page: 1. the caption for the picture is at the top of the page; 2. The Click Here button is at the bottom of the page
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Drew N, Community Manager

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1) I am looking into the red symbols.
2) The footer background was the same issue. Enable the custom mobile style, and there was a background color set. It has been removed.
Media page:
1) You should be able to drag and drop that text box to below the image.
2) You should be able to drag this element to where desired as well.
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Bakeba1966

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Ok. Thanks. I didn’t realize I had to format the mobile look separately. One additional question: is there something I need to do to have the site pull up on my computer? It pulls from my phone and tablet but not my desk top computer
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Drew N, Community Manager

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Sometimes you may need to edit the mobile separately, but not always.
It is coming up on my computer. What do you see?
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Bakeba1966

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Results not found. The link does not appear
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Drew N, Community Manager

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This is what I see on my desktop when I go to your site. What link does not appear? Do you see the site from this link? http://www.bcraines.com/

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Bakeba1966

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From the link, I was able to pull it up. THANKS!!!!!!
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Drew N, Community Manager

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You're welcome

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