The 4TH Day I have Been LOCKED OUT Of My Account !

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Why no heads up and communication with you customers!?!?
You pick the absolute WORSE time of the year to monetarily effect ALL of your customers' lively-hood(s).

YOU do NOT even give us answers when we do call in and spend another hour of our day waiting on hold?

And our vague answers " This migration is currently in the last few days and you should see a drastic improvement then."

You have cost my business and me weeks of production and income.
L.W. Dusty Brogdon

WHEN WILL I BE ABLE TO GET INTO MY SITEBUILDER?
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DUSTYWEST

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Posted 5 years ago

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Drew N, Alum

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DUSTYWEST,

I am sorry but when undertaking a project such as this, there are many factors that can affect timing. Unfortunately, I can't give you a specific time for your account to reconnect. I wish I could.

Drew
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Pat5311

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Drew....today is the 19th and I was hoping this problem would be resolved by now.  I have not been able to get into Sitebuilder desktop since Nov. 20th.  We were promised an update today. Anything????
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Leah3842

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I just went into my account and everything is working, so assume yours will be soon, it is like when we lose power and all the lights go out around town, they come back on in a certain order.  Hang in there, they are getting it done as fast as they can!
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DUSTYWEST

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Truly said like someone that has their site up!
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Drew N, Alum

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Pat5311,

I know and am sorry. The data move is nearly complete and as Leah3842 said, more and more people are able to edit, at least intermittently.

Drew
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DUSTYWEST

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Yes you may spend 4 hours on a 20 minute project!

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