Websites slow to load or error loading website.

Drew N, Alum

262,816 Points

The engineers are working on an issue that is affecting sites when you use the *.homestead.com URL. There has not been an issue with Sitebuilder that I have seen. What problem are you having editing?

2017-03-20T23:59:31+00:00

http://www.streetkingsokla.com

5,960 Points

Something is for sure not right, same problem with one site, made changes and now it is down. Every other site working fine.

2017-03-21T00:04:37+00:00

LisaAkaThumper

636 Points

I haven't tried site builder yet, but I cannot access my website using IE or Firefox, and someone else couldn't get on using Chrome. I just tried again and the index page partially loaded but was mostly blank, with only one text box showing, which was completely jumbled up, and no graphics or anything. :(

2017-03-21T00:09:39+00:00

110 Points

same problem with our site, either partially loading or timing out. www.mltarts.com

2017-03-21T00:15:50+00:00

5,960 Points

Same here, partially loading or timing out. It is not an issue with my machine/s. Have people testing from several different locations.

All browsers, makes no difference.

(Edited)

2017-03-21T00:23:56+00:00

3,278 Points

Same problem http://whatdidyoubringme.com/

2017-03-21T00:24:24+00:00

3,278 Points

also had this problem yesterday

2017-03-21T00:28:30+00:00

5,960 Points

So did I and wrote it off as a fluke. We need this fixed soon.

Thanks

2017-03-21T00:33:56+00:00

Drew N, Alum

262,816 Points

Kathy Wildman, your site comes up for me. Martin, so is yours now. Do either of you still see a problem?

2017-03-21T00:41:17+00:00

3,278 Points

necktie index page loaded but when I tried to go to the books page....

This site can’t be reached

whatdidyoubringme.homestead.com took too long to respond.

Try:

Checking the connection
Checking the proxy and the firewall

2017-03-21T00:42:30+00:00

susan2829, Champion

43,192 Points

Wayman's is only partially loading
Kathy's loads what I doubt is her actual Home page and the links don't load
Martin's appears to be loading

This is in Fire Fox

2017-03-21T00:42:47+00:00

3,278 Points

hit the reload button and got the same can't be reached page

2017-03-21T00:44:16+00:00

3,278 Points

problem was intermittent yesterday evening.

2017-03-21T00:45:29+00:00

5,960 Points

Working in all browsers now Drew, there was for sure some sort of anomaly for lack of a better word.

Thanks

2017-03-21T18:12:32+00:00

258 Points

I republished my home page and that seemed to help me. Or it was just coincidentally fixed when I republished my home page. My pages/website seem to be working now.

Drew N, Alum

262,816 Points

I have some information, and engineering will call me if they need something. There is a networking issue that is external to Homestead. We are working with partners to resolve it, but at this time any site that depends on the *.homestead.com is probably not going to come up. Using a top level domain should be ok, but some folks may see some issues.Kathy Wildman, I am not sure what happened yesterday, but it was not the same issue. This is new today and we are working to resolve it.

2017-03-21T18:17:27+00:00

258 Points

I have a very valuable, to me, homestead.com dependent website. Is this going to be an ongoing concern? As a Premium customer I am allowed several "homestead.com" sites. I only use two. (one is very minimally used)
I have one top level domain and two subs.
I pay $24 per month for this service. Is homestead.com going to be a problem for my account www.CherokeeMountainBobtails.homestead.com ?

2017-03-21T18:37:20+00:00

Drew N, Alum

262,816 Points

Michelle58,

This is difficult to answer. At no time have Homestead servers been down during this. The issue has been external traffic that we are trying to keep out of the way. Some things are beyond the control of any web hosting service, but in general you should not have a problem accessing your site.

2017-03-21T19:18:00+00:00

258 Points

I'm still trying to comprehend definitively your answer. ...
"external traffic we are trying to keep out of the way" ...
Really I don't need to access my site. except to update from time to time my product...
However I generate "much traffic" like 500+ per week and my generated traffic needs to access my site. (my customers are the traffic, are they not?) Why would you keep traffic away at all?

2017-03-21T19:23:55+00:00

5,960 Points

I have the same question as Michelle, what do you mean Drew?

Something is definitely still awry, my SK site will not load on the first try for some people.

2017-03-21T20:28:39+00:00

Drew N, Alum

262,816 Points

This is not an issue with the Homestead servers. External traffic is outside of our systems, but blocking the way between some people and some sites. We can filter some and are looking for ways to filter more, but the cause of the issue is outside of Homestead's direct control. We are doing everything we can, and we understand it is not resolved. We will continue to do what we can until it is.

2017-03-22T03:06:14+00:00

3,278 Points

I am also seeing an increased level of spam getting into my inbox. Usually has a picture instead of text. Is this what you mean by external traffic? I do not want to filter out customers.

(Edited)

3,278 Points

tried clearing browing history but still can't navigate my site after the index page loads.

3,278 Points

Martin responded earlier to my yesterday comment "So did I and wrote it off as a fluke. We need this fixed soon. Thanks" so he was also having a problem. Seems like neither of us reported it then and since it was intermittent I just put up wqith it as a temporary inconvenience.

2017-03-21T01:32:52+00:00

5,960 Points

Affirmative Kathy! This is 100% not a *homestead.com incident Drew?

I did indeed after publishing a few pages used the homestead.com review pages and there was the problem?

After that, the site I updated became unavailable or at best was rendered in a scrambled fashion.

Hope this make sense to all?

Martin

2017-03-21T02:28:38+00:00

5,960 Points

Drew!

We still have problems!

For whatever reason the initial click on my SK site returns as "site not available" etc...

I can "refresh" and the page loads...

If you, as a visitor "reclick" for lack of a better word, the site renders unavailable, please. there is something really wrong? If this were to take place on one of my sites that really makes money I would be more than unhappy!

Thanks

2017-03-21T02:43:41+00:00

3,278 Points

This IS a money site for me so please correct my customer access. Last night was an inconvenience for updating a page but it has gone on for too long.

2017-03-21T03:10:27+00:00

3,278 Points

Yahoo!! I GOT PAT THE INDEX PAGE. Thank you, Kathy

2017-03-21T03:10:43+00:00

3,278 Points

past

Marcelo1025

402 Points

Client just bought a course and cannot access the files stored on my website- links to external websites working. My website is www.interpreterprep,com. Please help!

3,278 Points

All is not well ... I get spinning circles and am blocked from updating my Book Authors necktie page very frustrating...

3,278 Points

http://whatdidyoubringme.homestead.com/files/neckties/AuthorNeckties.htm cannot get this page to load with the images

5,960 Points

Still having the same issues with the "hobby" site. http://www.streetkingsokla.com

I am afraid to work on my money making sites for fear of the same issues....please fix it.

Stephanie0112

274 Points

My site has been down 17 times since Wednesday. I am following this post

2017-03-21T15:23:13+00:00

Stephanie0112

274 Points

www.fishlakeresorts.com it is very slow to load right now.

James8015

284 Points

Same thing hitting my site though not on other Homestead accounts I manage.

James8015

284 Points

Site won't load. Gets held up and certainly won't navigate to other pages. This site can’t be reached

www.prosperityplus.biz took too long to respond.
Search Google for prosperity plus biz Strategic Marketing Group
ERR_CONNECTION_TIMED_OUT

5,960 Points

Another thing I have noticed is some of my pages land in the middle, not at the top of the page as they should. Sort of acts like an anchor link is on the page....something I have not used for years.

3,278 Points

When I try to navigate my site I still get the

This site can’t be reached

whatdidyoubringme.homestead.com took too long to respond.

Try:

Checking the connection
Checking the proxy and the firewall

page and then after a few seconds the requested page pops up.

Drew N, Alum

262,816 Points

Official Response

We are continuing to monitor this situation and do what we can to assist. Our engineers are working diligently to filter the traffic that is affecting the connection to some sites. If you still see a problem in loading your site, please post the URL you are unable to see and we shall investigate further.

1 person likes this

2017-03-21T18:24:13+00:00

258 Points

?? Filter the traffic that is affecting the connection to some sites" ?? What does this mean. Are you letting some through and some not? all my website visitors are valuable and I need them ALL to be able to get through. I cannot sell kittens if they cannot access my page and my photos. www.CherokeeMountainBobtails.homestead.com

Katherine9522

314 Points

This reply was created from a merged topic originally titled 3/20/17 - No one can get on to my website. I can get onto Homestead edit, but w....

I need this corrected immediately!

Dolores Donovan

584 Points

This reply was created from a merged topic originally titled What's going on with the preview...NOT WORKING.

238 Points

This reply was created from a merged topic originally titled Website not loading / very slow.

Past 2 days, my website castle-avenue.com either takes very long to load or doesn't load at all.

Stephanie0112

274 Points

This reply was created from a merged topic originally titled WEBSITE DOWN 17 times since Wednesday!.

The website I manage for my client has went down 17 times since Wednesday. What is going on? Is there a problem with your servers, hosting?

Kevin4265

142 Points

This reply was created from a merged topic originally titled Cannot access chasinracin.homestead from any device..

Was on homestead webpage sitebuilder. Made a couple updates to a page, saved the updated, and selected to publish that page. Before it could display the page it timed out saying website not available.

110 Points

Every time I try to go to our website www.mltarts.com I get the following message

Gateway Timeout

Server error - server 108.167.135.120 is unreachable at this moment.

Please retry the request or contact your administrator.

When I try again, then the site loads.

I am also having problems with one of the images loading on http://www.mltarts.com/Pocatello.html

The image that loads slowly is Pocatello_Pete_Hiett.jpg

The images of the actors all load fine.

2017-03-21T18:38:23+00:00

Drew N, Alum

262,816 Points

Wayman4727, this site is loading for me in all browsers and refreshes quickly. Do you still see an issue?

2017-03-21T19:58:19+00:00

110 Points

I'm still getting the gateway timeout, but that might be due to browsing at work. I'll check when I get home. The image appears to load fine once I get past the gateway issue.

2017-03-22T03:27:35+00:00

5,960 Points

Can you all please just fix this mess?

I would pay double money if only you all could make this work?

I rely on what you all do for a living, it is a two way street?

Thanks Hell?

What a dammed joke, please let us know, please?

Martin

(Edited)

2017-03-22T04:02:24+00:00

110 Points

About 45 minutes ago I couldn't load www.mltarts.com or www.homestead.com at all, now both are working fine... hard to help you trouble shoot when the issues are intermittent.

238 Points

Today my website (castle-avenue.com), can't even open. At least yesterday it could open intermittently. Below is the message received.

This site can’t be reached

castle-avenue.com took too long to respond.

Search Google for castle avenue

ERR_CONNECTION_TIMED_OUT

2017-03-22T13:54:46+00:00

Todd H, Social Media Specialist

20,854 Points

www.castle-avenue.com loads for me. Do you have a CName for * ? If not, create one with the same CName that is being used for your WWW CName.

2017-03-22T19:00:36+00:00

238 Points

Tried that and still doesn't work. Now castle-avenue.com (without www in front) won't open at all. At least yesterday it opened first few times and only stopped after the 3rd time onwards.

2017-03-22T19:01:55+00:00

Todd H, Social Media Specialist

20,854 Points

Be sure to clear your cache out, or try on a separate browser. Both ways work for me now.

2017-03-22T19:17:32+00:00

238 Points

Cleared the cache. Same result. Without www doesn't work

2017-03-22T21:41:53+00:00

Brian4612, Champion

32,264 Points

Got to agree Todd,castle-avenue.com timed out, www.castle-avenue.com loaded straight away,,, Win 10 with firefox

2017-03-23T00:07:41+00:00

238 Points

Todd, the issue is not resolved. Please advise. This has gone on too long. I added the CNAME for * as suggested and problem persists.

2017-03-23T00:25:59+00:00