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Alternately, you ay wait until tomorrow for a representative to delete the cache file for you one more time and it should be resolved. Another option is that on Wednesday, we are do to release an option on the sync dialog to apply the choice to all files.
If you don't have urgent updates, then you may want to wait until Wednesday when this option should be available.
If you need a site to have the cache deleted, then please simply post the domain or site name and log out of Homestead, then wait for us to post for you to log in and load the site. If you go through everything and then see the message again, please tell us and we will look again.
Drew N, Alum
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262,816 Points
Posted 4 years ago
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260 Points
Also having trouble with the Synch Files and other editing problems! What's up?? Please fix asap...the last time I had synch file problems, it wiped out the entire site!!! This is not acceptable and not a way to run a business.
I need to update two of my websites, right away, for critical business updates that are needed.I will be losing business if I can't do the website updates/edits. Please contact asap via email or let me know when I can call you.
Tech people, please reply...
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232 Points
trouble with sync file I can not publish anything???????? when will this be fixed?
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260 Points
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248 Points
Over two weeks now
I do not understand why they cannot get it fixed permanently We are trying to run our business
Drew N, Alum
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262,816 Points
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248 Points
Been over two weeks and still having the same problems WHEN will this be fixed?
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260 Points
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90 Points
I was able to get in once to update my website and now all I get is "Synchronize File" to download updated site. Then nothing happens. It just sits there not doing anything.
Drew N, Alum
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262,816 Points
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90 Points
Drew N, Alum
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262,816 Points
Thank you
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562 Points
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5,960 Points
Drew N, Alum
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262,816 Points
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562 Points
Drew N, Alum
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262,816 Points
Drew N, Alum
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262,816 Points
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5,960 Points
For whatever reason the advertisement footer for Homestead is showing up on a few of my pages? I really and I mean really am tired of it as are many others!
This happened after the so called "fix" today!
Can you please pass it on to whoever may be in charge?
We/I don't want to advertise for you all given the fact we are paying for this service.
Thanks
Martin Blaney
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306 Points
www.poole-family-photos.com
Drew N, Alum
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262,816 Points
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522 Points
www.prairieduchien.info
Updates and work to be done - and all I get is the synchronize button -----> PLEASE FIX!!!!
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258 Points
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258 Points
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258 Points
Todd H, Social Media Specialist
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20,854 Points
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232 Points
I really need to update my site. Do I need to transfer my site to another company?
Todd H, Social Media Specialist
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20,854 Points
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260 Points
For the second time this week I am getting the Synchronize File Message, last time i toggled through the hundreds messages only to have the sites stop responding. After approximately an hour of trying I was able to get in, and everything worked correctly. This morning it has started the process all over again, is there anything you can do to help?
Todd H, Social Media Specialist
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20,854 Points
Kungshih3258, could you load your Sitebuilder and let me know if you get the sync message again?
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136 Points
Drew N, Alum
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262,816 Points
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136 Points
Drew N, Alum
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262,816 Points
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80 Points
edit log-in blocked by weird notice — I have the same problem as the person who just posted: "I was just editing and had to go out of the site, went back in to edit, message came up Synchronize File, I have two versions which do I want? Box message said Download Published Copy or choose Keep Local. Did both - not allowed to move on to my website."
I am not allowed to proceed with logging in to edit.
Urgently need to edit for upcoming events.
Todd H, Social Media Specialist
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20,854 Points
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3,718 Points
So looks like you're having problems with the files again, the site is wanting me to sync every file i have uploaded. can you look into it and let me know
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136 Points
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140 Points
I can't open my web site - it keeps asking which option do I want and I don't understand either of them. I add content daily so please expedite! Thanks
Todd H, Social Media Specialist
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20,854 Points
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172 Points
I cant edit my website. It doesnt do anything when i hit local . I deleted history and cookies.
Drew fixed it once but now its not working again. Please help
Todd H, Social Media Specialist
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20,854 Points
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112 Points
I can't access my website either!!! Keeps asking if I want Local or published version but I can't get passed that window! Site error.
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112 Points
Things were working fine for the past few days, but then this morning I experience the same problem of having to sync hundreds of files. My web site is: http://www.poloniamusic.com/Index.html. Please help!
Drew N, Alum
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262,816 Points
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90 Points
Synching Files- On log-in, the system asked me to choose to synch local/published files. After several clicks, my site is now merged with elements of my published site and several weeks worth of work on the back end. Please help. When viewing in Preview, all of my work is there but in editor, the files are randomly merged together.
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712 Points
I am a Beta member. I could not open the site for editing. keeps asking sync local or published file for past 2 days. Please help me PLEASE site> WWW.BridgeIndia.com
Drew N, Alum
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262,816 Points
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234 Points
Todd H, Social Media Specialist
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20,854 Points
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234 Points
Thank you!
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234 Points
Thanks again!
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300 Points
I've been far more patient that I can stand at this point. I've been through dozens of trouble shooting steps most of which are recorded and re-recorded in the original thread.
At this time I've once again tried to edit my site on 3 different browsers and 2 different networks. I NEED THIS RESOLVED YESTERDAY!!!
Totally unsatisfied in Sarasota,
Craig
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120 Points
My website is doing the exact same thing it was over a week ago and will not let me work on it without resyncing every single photo on my site which is HUNDREDS one at time !!!!!!! This is un exceptable having to do this yet AGAIN to work on my website .!!!!!!!
Drew N, Alum
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262,816 Points
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160 Points
www.lakeeriehog.com
Drew N, Alum
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262,816 Points

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160 Points
Thanks. Hope we can put this to bed, now.
Drew N, Alum
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262,816 Points
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294 Points
Everytime I log into Sitebuilder it gives me the sync files message. Drew cleared it up for me a couple days ago but it only let me edit one time before I have the same problem again. I really need to keep my website updated and it is really becoming a problem.
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1,444 Points
I am getting, AGAING!!! the
synchronizing message. I have cleared my history didn't work. It was up and running and now today back to the same old very disturbing problem. Anyone out there on the weekend who could help?
Drew N, Alum
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262,816 Points
It should be resolved, but if you haven't sync'd since the fix, you will need to do so. The sync dialog now has an apply to all. Check that box and you should not see the message again. Let us know if you see it again after this.
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258 Points
No sync messages at all.
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