Submissions Not Coming Throuch

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  • Updated 5 years ago
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My submissions are not coming through.  I had this same problem awhile back.  Is anyone else experiencing this again?  My website is www.lovinglinesandmore.com 
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Lisa7116

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Posted 5 years ago

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Lisa7116

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The website is www.lovinglinesandmore.com   
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Drew N, Alum

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I have had 1 other person today. Can you give me the page your form is on and the date/time of a submission you haven't received. Submit one and wait an hour. If you don't receive it, then post all the info here and we can investigate.
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themieleman, Champion

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I tried logging onto your site, I'm getting a 502 error message.
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Lisa7116

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Drew, It seems to be working now.  I will reply again if it stops working.  Thanks for your help!  
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Drew N, Alum

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Ok. We'll be here
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Lisa7116

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Thank you!  :)
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Lisa7116

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I spoke too soon.  It is not working again.  I have several, but below are two that are not working:

http://www.lovinglinesandmore.com/contact.html 

http://www.lovinglinesandmore.com/ACoachPoemOrderPage.html

Thanks!
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Lisa7116

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It seems to be working again.  Let's hope it stays that way.  Thanks for your help!
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William S

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We were experiencing some intermittent issues earlier today and this might have been impacted. Let us know if you are experiencing any additional issues.
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themieleman, Champion

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Thanks for keeping us posted. Sometimes I think I'm the only one having problems.
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Lisa7116

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Thanks for your response.  It was working, but now I am getting the error message:  You have experienced an unexpected server error. We are working to resolve this problem as quickly as possible. Please try again later.
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William S

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What form is giving you this error?
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Lisa7116

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Geez, I think this is still intermittent because they seem to be working now.  
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William S

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We have been hearing reports of the intermittent issues with the forms. We are still watching the issue closely, and I apologize for any inconvenience.
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Pat7086

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I think I've been having problems for a few days with orders being submitted but NEVER delivered to my email.

I've had about 4 phone calls in the last few days and all the buyers were going to submit an order but none never came through. I did hear from one buyer that they did submit it but I never got it.

That's when I tried submitting an order form, did 3 forms did not get any....so I deleted and re-added my submit buttons this morning and I got the next 2 I sent but tried it just now and 1 order  I submitted I haven't got (been about 40 mints, usually get them in less than 1-2 mins).

So I tried sending another and I got an error message to try again.

Same with my contact link, works some but most times does not.

Just got an email from a customer, trying to send me an order for 30 mins and she keeps getting errors....NOT good, when customers can not submit an order.
(Edited)
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Jeremy4546

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I am having the same issues across multiple websites. How do I fix?
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Lisa7116

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Mine are not working again either.  Not good.  :(
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Lisa7116

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I am still experiencing the same problem.  Any idea when this will be fixed?  
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Eric5208

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I finally talked to someone who seemed to know what was going on at homestead.  They said that some servers (random) are blocking form submissions, and they are trying to fix the problem.  It had to do with some folks asking for credit card information or social security numbers in their forms.
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Eric5208

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Apparently, from what I have been told just now, form submissions go through multiple servers, and that can change from form to form, even if it's the same form.  If ONE of those servers detects a social security number or credit card number, it blocks homestead transmissions for everybody if the form has gone through that particular server.  That seems to be why the problem is intermittent and has no rhyme or reason to it.

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