Submissions Not Coming Throuch

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  • Updated 5 years ago
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This conversation has been merged. Please reference the main conversation: Unable to log into SB Desktop and custom forms errors

My submissions are not coming through.  I had this same problem awhile back.  Is anyone else experiencing this again?  My website is www.lovinglinesandmore.com 
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Lisa7116

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Posted 5 years ago

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Lisa7116

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The website is www.lovinglinesandmore.com   
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Jeremy4546

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I am having the same issues across multiple websites. How do I fix?
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Lisa7116

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Mine are not working again either.  Not good.  :(
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Lisa7116

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I am still experiencing the same problem.  Any idea when this will be fixed?  
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Eric5208

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I finally talked to someone who seemed to know what was going on at homestead.  They said that some servers (random) are blocking form submissions, and they are trying to fix the problem.  It had to do with some folks asking for credit card information or social security numbers in their forms.
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Eric5208

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Apparently, from what I have been told just now, form submissions go through multiple servers, and that can change from form to form, even if it's the same form.  If ONE of those servers detects a social security number or credit card number, it blocks homestead transmissions for everybody if the form has gone through that particular server.  That seems to be why the problem is intermittent and has no rhyme or reason to it.

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