sub domain

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  • Updated 9 months ago
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please l don't have domain in my account, it is only sub domain and how much do l need to pay. l know most hosting website we need no payment
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world1869

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Posted 9 months ago

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Elyzabeth , Official Rep

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For just a site, and no domain, it would be $7.99/month.
I can see from the notes that you called last month to downgrade to the starter plan with one domain. Did you want to downgrade further to remove the domain you have available?
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world1869

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l don't have any domain , it is only one sub domain in my account 
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Elyzabeth , Official Rep

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I understand this. I asked if you wanted me to remove the domain you have available on your account? You currently have a domain available to purchase if you would like to do so, and that is recommended for branding your website. Do you want to keep that, so you can purchase a domain or do you want me to remove it?
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world1869

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yes l want to remove for because l don't have enough in my credit card and if l log it shows the account  will be closed 
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Elyzabeth , Official Rep

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Ok, I have removed that domain
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world1869

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thanks but if l log  into my account it still shows  the account will be closed , the link below is a screenshot,

https://screenshots.firefox.com/WKmUlh65MEygAJID/www.homestead.com

l want the account to be active so that next month l will send check payment to buy new domain 
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Elyzabeth , Official Rep

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This is because you still owe $32.97 on the account that will need to be paid.
We only take check payments on annual accounts. Monthly billing has to be made with the card on file. If the card on file is no longer valid, you would need to update that.

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