STRIPE won't show up as my payment method even tho it's activated.

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When I test my site before publishing, every time I go to manage ecommerce, it pops up PAYPAL for my payment method. I deactivated PayPal so I could us Stripe only. Can you please set it up on your end so that Stripe is set up correctly for payment method when I publish it?            
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JeepGirl71755

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Posted 3 months ago

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Elyzabeth , Official Rep

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Hey there JeepGirl71755

I can see that Stripe is activated and Paypal is not. I can't seem to pull up the store page to test what you are seeing. Where are you going that the Paypal option is popping up?
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JeepGirl71755

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In Edit, click on Store, then on ECommerce. PayPal is the only method that pops up and asks me to enter my email. I deactivated PayPal and want to ONLY use Stripe.
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Elyzabeth , Official Rep

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I'm not seeing those options you gave in your instructions. Are you referring to going into the website builder, clicking store, then manage products and orders, and clicking Payment Options? When I do that, I can see it says "Stripe Activated!"
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JeepGirl71755

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No. Click on Edit Site, from there click on MANAGE (It's last thing on list on left side) Then click on ECommerce on the right side. It will pop up Paypal instead of Stripe.
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Elyzabeth , Official Rep

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Ok. Well that is coming up Paypal because that is specifically referring to Paypal set up for if a customer doesn't purchase a store and just wants to add Paypal Buttons. You need to go under Store> Manage Products and Orders> Payment Preferences since that is where you set up your store.

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