Store has been down for the last four days.

  • 0
  • 1
  • Question
  • Updated 6 years ago
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

Big Commerce store is still not up. Has been down since 1/2/2014. Who Do I contact about this problem? I cannot get an answer from anyone @ Homestead.
Photo of Linda8906

Linda8906

  • 270 Points 250 badge 2x thumb

Posted 6 years ago

  • 0
  • 1
Photo of Drew N

Drew N, Alum

  • 262,816 Points 100k badge 2x thumb
Linda, I forgot to tell you that I finally got logged in to your Bigcommerce store and corrected the problem. You entered your domain as glasselegance.biz, but we need it entered as stores.glasselegance.biz. It is working for me now. If it isn't for you yet, it should be by morning.

Drew

This conversation is no longer open for comments or replies.