store server issues

  • 0
  • 1
  • Problem
  • Updated 11 months ago
  • Acknowledged
  • 0
  • 1
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Archiving inactive conversation

We're working to resolve our server error as quickly as possible. Please come back and visit our online store a little later.
Photo of Cristine7832

Cristine7832

  • 2,886 Points 2k badge 2x thumb

Posted 11 months ago

  • 0
  • 1
11 months ago
Photo of Elyzabeth

Elyzabeth , Official Rep

  • 43,936 Points 20k badge 2x thumb
I'm sorry, what trouble are you having with the store?
11 months ago
Photo of Cristine7832

Cristine7832

  • 2,886 Points 2k badge 2x thumb
Does using cloud fare affect the simple store server errors? Customers were getting server errors but then I paused cloudfare and they were able to click through. Or was the server errors on Homestead side?
11 months ago
Photo of Elyzabeth

Elyzabeth , Official Rep

  • 43,936 Points 20k badge 2x thumb
Yes, Cloudflare and Simplestore are not compatible, so that would be what caused those server errors.

This conversation is no longer open for comments or replies.

  • 0
  • 1

Powered by Get Satisfaction