Stats Problem

  • 0
  • 1
  • Problem
  • Updated 3 years ago
  • Solved
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Archiving

Why is Homestead stats and Google analytic's stats so different.  Why can't Homestead get it together and report the proper stats.  Google is free, I PAY for Homestead so I should be getting the same stats as a "FREE SERVICE".  So before you say, look at Google, I again will remind you that we do PAY Homestead already for many services as this was agreed by us from you.  Just a little consistency would be great.
Photo of Cristine7832

Cristine7832

  • 2,886 Points 2k badge 2x thumb

Posted 3 years ago

  • 0
  • 1
Photo of Drew N

Drew N, Alum

  • 262,646 Points 100k badge 2x thumb
The stats reported via our partner, Realtracker uses an old stats engine. The chances of different stats companies counting things in exactly the same way is pretty small. I do not know the specifics as to when Google Analytics registers a visit. With Realtracker, the visit is not registered until the page fully loads all elements. If someone clicks a link before everything is done, you will not see a hit. The current stats are being discontinued and we are replacing them with Google Analytics. You should be able to see the setup icon on the right side of your Homestead websites manager page. Of course if you already have it set up then you don't have to do it again.

This conversation is no longer open for comments or replies.